REMOTE JOB _ Dynamics 365 Contact Center & Copilot Studio Developer

Remote • Posted 21 hours ago • Updated 21 hours ago
Contract Corp To Corp
Contract W2
6 Months
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Dynamics
  • 365
  • Copilot
  • contact center

Summary

 
 
Position: Dynamics 365 Contact Center & Copilot Studio Developer
Location: US Remote
Contract: 6+ months
Visa / Work Authorization: Independent Visa’s
 

 
Required Skills
Dynamics 365 Customer Service / Contact Center
Microsoft Copilot Studio / Power Virtual Agents
Power Platform, Dataverse & Power Automate
Omnichannel/contact center configuration and routing
AI conversational agents and automation workflows
Bot-to-human handoff configuration
SharePoint, Dataverse and external API integrations
JavaScript for Dynamics 365 form customization
Prompt engineering and AI-generated case/conversation summaries
External knowledge bases and enterprise knowledge retrieval

 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10444050
  • Position Id: 432-37712-1790630182
  • Posted 21 hours ago
Contact the job poster
Vijay Ramagiri

Vijay Ramagiri

IT Recruiter @ Pronix Inc
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