Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Conversational Platform Specialist @ Remote Please find below the details of the position.
Job Role : Conversational Platform Specialist
Location : Remote
Contract
Required qualifications
- 5+ years implementing or configuring conversational AI / contact-center platforms.
- Hands-on experience with Google Dialogflow CX and/or Contact Center
- Hands-on experience with at least one AWS conversational stack
- Ability to configure flows, intents/entities or equivalent, knowledge sources, and channel integrations without writing the core application.
- Strong debugging skills across console UIs, logs, and webhook/API integrations
.Preferred qualifications
- Both Google Cloud Platform CCAI and AWS Connect/Lex experience in the same career
- Experience connecting conversational products to Vertex AI Search, Bedrock Knowledge Bases, or similar RAG services.
- Experience loading training or evaluation conversation sets and knowledge articles.
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to elangovan dot t at sensiple dot com
Regards
Elangovan T | Sensiple Inc.,
Elangovan dot t at sensiple dot com
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.
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