Information Technology Specialists

Announcement

Details

Open Date
04/16/2026

Requisition Number
PRN44762B

Job Title
Information Technology Specialists

Working Title
IT & Business Systems Coordinator

Career Progression Track
P00

Track Level
P1 - Entry Level Pro

FLSA Code
Computer Employee

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary

M-F, 8a-5p, some weekends, holidays and late nights.

VP Area
President

Department
00435 - University Campus Store

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
$50,000 - $60,000 DOE

Close Date
07/16/2026

Priority Review Date (Note - Posting may close at any time)

Job Summary

The University of Utah Campus Store is seeking a IT & Business Systems Coordinator to provide day-to-day support for the Campus Store's business systems and operational technology. This role assists with system support, coordination of operational tasks, and technology needs across retail, e-commerce, warehousing, and event environments.

The Campus Store operates on NetSuite as its primary business system (ERP), supporting retail, e-commerce, and operational processes. A key component of this role includes supporting point-of-sale (POS) systems, including NetSuite Point of Sale (NSPOS), particularly during events and peak operational periods.

Working under the direction of the Assoc. Director of Operations, this role follows established processes and provides an opportunity to build experience in systems, operations, and retail technology in a fast-paced environment.

Employees at the University of Utah Campus Store enjoy a wide range of benefits that support both personal and professional well-being. These include:
Employee discounts on Campus Store merchandise
Opportunities for career growth and advancement within the store
Flexible scheduling opportunities.

The Campus Store is consistently ranked among the top 15 institutionally run stores in the nation and proudly serves over 40,000 students, faculty and staff, along with millions of visitors each year. Learn more about our mission and values here

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities
Serve as a point of contact for day-to-day system and process support requests
Troubleshoot basic system issues and escalate more complex items as needed
Assist with testing system updates, configurations, and process improvements
Maintain organized documentation of processes, procedures, and training materials
Support communication related to system updates and changes
Provide support for NSPOS and related point-of-sale hardware across store and event environments
Assist with setup, testing, troubleshooting, and teardown of POS systems for events, including athletics and campus activities
Help ensure POS devices and peripherals are functioning properly during operations
Troubleshoot basic POS issues and coordinate resolution with internal teams or University IT
Assist with preparation and organization of POS equipment for events and off-site deployments
Provide increased support during scheduled events and peak operational periods throughout the year
Help track progress of active projects and maintain organized documentation
Assist with scheduling meetings and coordinating timelines
Support tracking of tasks, deadlines, and follow-ups
Maintain records of project updates and outcomes
Submit and help track network-related requests with University IT
Assist with maintaining device compliance records, including annual PIM (Protected Information Management) processes
Follow established procedures to support compliance and documentation requirements
Escalate issues or concerns to the Business Systems Administrator as needed
Assist in coordinating the annual physical inventory process in partnership with WIS, the external inventory vendor
Support inventory preparation, counting activities, and follow-up tasks
Help track inventory documentation and reconciliation activities
Provide day-to-day guidance to part-time student employees or interns
Assist with assigning tasks and monitoring progress
Support training on systems, tools, and procedures
Communicate concerns or support needs to the Business Systems Administrator

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Requires a bachelor's (or equivalency) + 2 years of directly related work experience or a master's (or equivalency) degree.

Preferences
Bachelor's degree in Business, Information Systems, or a related field (or equivalent combination of education and experience)
0-2 years of experience in operations, retail support, IT support, or a related role
Relevant internship, campus job, or part-time experience will be considered
Strong organizational skills and attention to detail
Clear written and verbal communication skills
Willingness to learn business systems such as ERP and POS platforms (NetSuite experience is a plus)
Basic familiarity with workplace technology (computers, devices, peripherals, POS equipment)
Experience in retail, customer service, or event support environments is a plus
Ability to work occasional evenings or weekends during events

Type
Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.

Online reports may be submitted at ;/strong>

;/strong> This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.