Desktop Deployment Technician

Job Title :Desktop Deployment Technician
Location: Meriden, CT (Onsite — multiple government facilities)
Employment Type: W-2 Contract | no C2C, no 1099
Hours: 40 hrs/week | Mon–Fri standard business hours + after-hours availability as needed
Start Date: Mid-April 2026

About

We are seeking a skilled PC Imaging & Deployment Technician to serve as the sole onsite technical resource for a 400-device Windows PC refresh project across facilities.

This is a project delivery role — not a help desk seat. You will own the full technical lifecycle: image engineering, staging, multi-building deployment, NinjaOne RMM implementation, Active Directory/GPO configuration, and end-user handoff. You are the primary technical presence onsite for the duration of the engagement.

What You Will Own

PC Image Engineering

• Build standard and specialized Windows 10/11 WIM images for 400 brand-new OEM PCs
• Inject OEM driver packs per hardware family across all device models in scope
• Incorporate standard software, security agents, and department-specific application packages into images
• Conduct pre-deployment testing and validation in a provided staging environment
• Support multiple image variants — general users, admin users, department-specific roles — confirmed during discovery phase

Active Directory & Group Policy

• Audit existing AD environment and GPO structure
• Modify, extend, and optimize existing Group Policy Objects for security baseline, user environment, software restrictions, and compliance
• Document all GPO changes for client IT team to maintain independently post-engagement

NinjaOne RMM Deployment & Configuration

• Deploy NinjaOne agent to all 400 endpoints
• Configure device enrollment, monitoring policies, alerting thresholds, patch management automation, and reporting dashboards
• Deliver a fully operational RMM environment with IT handover documentation

Field Deployment — 400 Devices, Multiple Buildings

• Coordinate device scheduling with department liaisons and IT staff
• Stage, image, and physically deploy all 400 new PCs to end users across multiple facilities in Meriden, CT
• Perform domain join, NinjaOne enrollment, and end-user handoff for each device
• Provide same-day troubleshooting for any deployment-day technical issues

3-Month Onsite Support

• Serve as the primary onsite technical point of contact throughout the engagement
• Maintain deployment momentum: throughput targets, phasing schedule, milestone sign-offs
• Deliver complete knowledge transfer and documentation package at close

Discovery & Project Kickoff

• Lead or participate in discovery phase to confirm image requirements, OEM hardware inventory, deployment phasing by department/location, and access provisioning

Required Qualifications

Experience

• 5+ years hands-on Windows PC imaging and enterprise endpoint deployment
• Demonstrated experience deploying 200+ devices on a single project (400+ strongly preferred)
• Government, municipal, or large enterprise environment experience preferred

Technical — Must Have

• Windows 10 and Windows 11 image creation and management (WIM format)
• Microsoft Deployment Toolkit (MDT) and/or Windows Deployment Services (WDS)
• PDQ Deploy / PDQ Inventory or comparable imaging/deployment tooling
• Active Directory administration — modify and extend existing environments
• Group Policy Objects (GPO) — design, implement, and document in production AD
• Driver pack injection for multi-OEM hardware deployments
• Hardware troubleshooting during live field deployment
• PowerShell scripting for deployment automation and configuration

Soft Skills

• Strong self-management — maintains deployment pace without close supervision
• Clear communicator with both IT staff and non-technical end users
• Organized, detailed documentation habits
• Professional demeanor in government facility environments

Preferred / Nice to Have

• NinjaOne RMM — deployment, configuration, monitoring setup (strongly preferred)
• Azure Active Directory (Microsoft Entra ID) / Microsoft Intune MDM enrollment
• Windows Autopilot
• SCCM / MECM
• BIOS/UEFI firmware configuration — Secure Boot, TPM 2.0, boot order
• OSD task sequence design
• Prior City, County, or State government IT deployment experience
• Connecticut local presence preferred but not required