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Customer Experience Manager (Need visa independent candidates only)

Remote • Posted 1 day ago • Updated 8 hours ago

Contract Independent

Contract W2

24 Months

No Travel Required

Remote

Depends on Experience

Fitment

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Job Details

Skills

Travel and Expense systems
working with Federal or DoD clients

Summary

INCORPORAN INC is looking for Customer Experience Manager for our client in the location is Remote

Title: Customer Experience Manager

Location: Remote

Duration: Long term Project

Job Description:

Required Skills:

Experience with SAP Concur preferred; Must have experience with Travel and Expense systems.
Hands-on experience with functional consulting and system implementation.
Experience in requirements gathering, system configuration, testing, integration coordination, and support.
Experience supporting projects or workstreams, managing scope, collaborating with large teams, and presenting client recommendations.
Experience working with Federal or DoD clients. · Knowledge of system implementation principles, business process design, and functional testing.
Experience in Agile environments. · Ability to analyze data, support visualization, and translate stakeholder needs into functional requirements.
Understanding of integration concepts, system or service design, and content or process management.

Role Description:

The Customer Experience Manager supports Federal Government clients as a functional consultant specializing in SAP Concur.
This role partners with cross-functional teams to deliver high-quality agency support before and after go-live.
Responsibilities include leading functional consulting activities such as requirements gathering, configuration, testing, and integration support in an Agile environment.
The role translates agency needs into compliant travel and expense solutions, facilitates working sessions, develops functional artifacts, coordinates testing and issue resolution, supports implementation workstreams, and assists with post-go-live stabilization and customer experience improvements.

Please send me your resumes and contact details at or call Rajesh at

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90557102
Position Id: Rajesh_CEM
Posted 1 day ago

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Rajesh Pasulate

Recruiter @ Incorporan Inc

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Customer Experience Manager (Need visa independent candidates only)

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Job Details

Skills

Summary

Rajesh Pasulate

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