Software Asset Management Specialist

Job title: Software Asset Management Specialist

Location: Woodlawn, MD- onsite 5 days

Duration: Long-term Contract

Key Required Skills

• Assist in managing the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise

•             Experience in utilizing ServiceNow Asset Management (SAM PRO) for tracking and managing SW assets.

•             Recommend and help enforce SAM policies and procedures.

•             Self-starter and detail-oriented.

•             Strong verbal and written communications

Position Description      

•Manage the end-to-end Software Asset Management (SAM) lifecycle, including procurement, deployment, maintenance, utilization, and retirement of software assets across the enterprise.

•             Utilize ServiceNow Software Asset Management (SAM Pro) to track software installations, license compliance, entitlements, and optimize usage.

•             Track software entitlements, monitor license usage, and conduct internal audits to ensure compliance and cost-efficiency.

•             Perform in-depth data analysis in ServiceNow to provide visibility into software usage and compliance status.

•             Compile financial, contractual, and inventory analysis data to support enterprise IT asset lifecycle management.

•             Recommend and help enforce SAM policies and procedures to ensure software compliance and mitigate audit risks.

•             Respond to internal and external audit requests; investigate licensing discrepancies and resolve compliance issues.

•             Support onboarding of new enterprise software titles into ServiceNow SAM Pro, including gathering requirements, conducting stakeholder interviews, and documenting business and technical needs.

•             Collect, analyze, and maintain data on software usage, versioning, contract end dates, and license information to ensure accurate asset tracking.

•             Identify redundant or overlapping software titles through data consolidation efforts and provide summaries and recommendations to the integration team.

•             Assist in developing strategies for software consolidation, licensing compliance, and cost reduction initiatives.

•             Analyze business processes, data flows, and operational reporting.

•             Support testing, defect resolution, and system enhancements.

•             Develop documentation, reports, and process improvements.

Detailed Skills Requirements        Foundation for Success (Basic Qualifications)

•             5+ years of experience with Enterprise-Wide Software Asset Management

•             3+ years of experience with ServiceNow Software Asset Management (SAM Pro) and Hardware Asset Management (HAM Pro) implementations.

•             Knowledge of enterprise software licensing, contract management, and asset lifecycle processes.

•             Familiarity with asset data normalization, catalog items, workspaces and compliance dashboards.

•             Strong analytical skills and attention to detail in data management.

Factors To Help You Shine (Required Skills)**Selected candidate must be able to obtain and maintain a public trust clearance**

**Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week**

**Master''s and 5+ years of experience, Bachelor''s and 7+ years of experience or 13+ years in lieu of a degree**

•             Excellent written and verbal communication skills, problem-solving.

•             Experience building and maturing enterprise IT Asset governance programs.

How To Stand Out From The Crowd (Desired Skills)

•             ITIL certification.

•             Governance, audit, or risk certifications.

•             Ability to obtain and maintain a Public Trust clearance.