BPO Program Manager

Thunderhawk Technology Partners
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Job Details
Skills
Summary
Job Title: BPO Program Manager
Location: Remote
Duration: 6 Months
Skills: Program Management
Experience Required: 6-8 Years
Required:
Execution-focused BPO Analyst to manage and triage incoming requests, partner with stakeholders to gather and document clear business requirements, and convert them into structured, high-quality inputs for prioritization and delivery across Tax and Global Accounting teams.
Must have strong experience with intake/ticketing tools (Workfront/Jira/ServiceNow), backlog management, and stakeholder coordination, along with the ability to translate ambiguous requests into actionable work items while ensuring data accuracy, process consistency, and smooth execution in a fast-paced environment.
Thanks and Warm Regards,
Thunder Hawk Technology Partners LLC.
- Dice Id: 91170649
- Position Id: 26-04396
- Posted 7 days ago
Company Info
About Thunderhawk Technology Partners
Thunderhawk Technology Partners is a woman and minority-owned business, headquartered in Atlanta, GA, committed to reshaping the future of our workforce. Our story is one of passion and purpose, built on decades of experience in workforce management and a shared belief in empowering talent. We are dedicated to delivering innovative solutions that drive client success while fostering an inclusive culture where our employees thrive.
With both global reach and local expertise, we offer a range of services across Technology, Engineering, Business Operations, and Healthcare. Our commitment to diversity, equity, and inclusion is at the heart of what we do, reflected in programs like Warrior to Workforce, Returnship (EmpowerHer, Pathway to Success, Experience Matters) and Neuro-Inclusion.
At Thunderhawk, we treat people with care and respect, striving to build high-performing teams that reflect the values of our clients and the communities we serve. Let us be your trusted partner in shaping a more inclusive and successful future for your organization.

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