UI Inspire Program Manager

KEY RESPONSIBILITIES AND DUTIES:

• Lead day-to-day program management and delivery oversight for the Georgia Department of Labor (GDOL) UI Inspire modernization initiative.
• Manage end-to-end planning, execution, monitoring, and delivery of a large-scale unemployment insurance system modernization program.
• Coordinate modernization activities across Benefits, Tax, and Appeals workstreams, ensuring alignment with program objectives and implementation timelines.
• Develop and maintain integrated project schedules, milestone tracking, dependencies, and risk mitigation plans to support the September 2026 go-live target.
• Oversee delivery of key implementation activities including system development, integration testing, user acceptance testing (UAT), data migration validation, security testing, performance testing, and production readiness.
• Serve as the primary coordination point between GDOL leadership, Georgia Technology Authority (GTA), implementation vendors, and business stakeholders.
• Coordinate federal readiness and certification activities required for unemployment insurance modernization compliance.
• Manage governance processes including Steering Committee meetings, executive briefings, status reporting, action tracking, and decision management.
• Prepare executive-level project updates covering progress, risks, issues, budget status, dependencies, and mitigation strategies.
• Support implementation planning activities including cutover planning, go/no-go readiness assessments, rollback procedures, and post-production stabilization.
• Apply Agile, hybrid, and iterative delivery methodologies to support successful project execution.
• Support AI-assisted development and testing initiatives to improve delivery efficiency and modernization outcomes.

"MUST HAVE" SPECIFIC KNOWLEDGE AND SKILLS:

• 10+ years of experience managing large-scale IT modernization, enterprise system implementation, or digital transformation programs.
• Strong experience leading government technology modernization initiatives, preferably within unemployment insurance, workforce systems, labor systems, or human services domains.
• Strong knowledge of Agile, hybrid, and iterative software development methodologies.
• Experience managing enterprise platform implementations, cloud-based solutions, and modernization initiatives.
• Knowledge of federal UI modernization requirements.
• Familiarity with federal certification processes and readiness expectations, including UI modernization guidance such as UIPL 11-18 Change 2.
• Experience working within state government technology governance frameworks.
• PMP, PMI-ACP, PgMP, or similar project management certification preferred.