Systems Administrator

Description

We are looking for a Systems Administrator to oversee and enhance a Microsoft Dynamics 365 Finance & Operations environment for a retail organization based in Ontario, California. This role focuses on maintaining platform stability, supporting end users, and improving system performance across business-critical functions. The position partners closely with finance, supply chain, and IT stakeholders to ensure the application environment remains secure, reliable, and aligned with operational needs.

Responsibilities:
Oversee daily administration of the Dynamics 365 Finance & Operations platform, including access management, security setup, workflow oversight, scheduled processing, and core system settings.
Investigate and resolve application issues reported by users, delivering timely support and identifying root causes to reduce recurring problems.
Coordinate platform updates, code releases, environment upkeep, and data refresh activities through Microsoft cloud tools and Azure DevOps.
Maintain connectivity between Dynamics 365 F& O and external business applications, including third-party commerce and transaction-processing solutions.
Execute database-related administrative tasks such as refresh activities, backup and recovery support, and overall environment health management.
Contribute to reporting and business insight initiatives by supporting data access, dashboard functionality, and analytics tools such as Power BI.
Work with cross-functional teams across finance, supply chain, procurement, inventory, and IT to refine processes and improve system effectiveness.
Monitor environment performance and recommend configuration or process improvements that strengthen reliability, usability, and operational efficiency.

Requirements

At least 3 years of experience administering Microsoft Dynamics 365 Finance & Operations or earlier AX environments.
Minimum of 5 years of broader ERP or enterprise application support experience.
Practical expertise with Microsoft cloud administration, Azure services, and Azure DevOps in a production environment.
Experience supporting integrations between Dynamics 365 F& O and external platforms, with exposure to TrueCommerce considered valuable.
Strong knowledge of security design, environment management, deployment practices, and integration support within D365 F& O.
Familiarity with business processes tied to finance, supply chain, procurement, or inventory management modules.
MB-300 and MB-500 certifications, or equivalent AX 2012 credentials, are required.
Additional experience with Power BI, Power Automate, PowerShell, X++, Active Directory, Windows Server, Windows 10, Citrix, Dell infrastructure, or Microsoft SQL is a plus.

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