Product Experience (UX) Designer

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Product Experience (UX) Designer

[Product Planning/Sales - MFA067]

Memphis, Tennessee, United States- Onsite- 5 days

Overview:

• The Product Experience (UX) Designer helps create products that are easy to use, visually appealing, and aligned with customer needs.
• This role gathers feedback from users, studies how people interact with products, and develops solutions that improve the overall customer experience.
• Design user operation for on-board product GUI (graphic user interface) and connected App’s.
• The UX Designer works closely with cross-functional teams to guide design decisions and support business goals.

Responsibilities:

• Research customer needs and behaviors to help shape product features and user experiences.
• Gather feedback through surveys, interviews, and product testing activities. Review customer usage data and market trends to identify opportunities for improvement.
• Create user profiles, customer journeys, and visual concepts that help teams understand customer needs.
• Develop design standards and guidelines to support a consistent user experience across products and platforms.
• Create wireframes, mockups, and prototypes to communicate design ideas clearly. Present recommendations and project updates to leadership and business teams.
• Partner with Product Planning, Industrial Design, Engineering, and other departments to support project goals.
• Manage UX projects from concept through completion while meeting established timelines.
• Provide guidance and recommendations that improve product usability, customer satisfaction, and brand loyalty.
• Prepare reports, presentations, and other documentation that communicate project results and recommendations. Perform other duties as assigned.

Qualifications:

• Bachelor's degree in UX Design, Digital Media, Communications, or a related field.
• At least five years of professional experience in UX design, digital media, product design, or a related field. Proficiency with Microsoft Office, Adobe Creative Suite, Figma and Overflow.
• Strong communication, presentation, problem-solving, and project management skills.
• Ability to work effectively with cross-functional teams and manage multiple priorities.

Physical Requirements:

• Work is performed primarily in an office environment, and in-person attendance is required.
• The position requires the use of standard office equipment, including computers and keyboards. Must be able to lift and carry items weighing up to 40 pounds