Description of Duties:
Wave 2 is a complex, enterprise-wide SAP S/4HANA enhancement initiative involving one of the PA TURNPIKE s core business applications and numerous interconnected systems, business processes, and stakeholders.
Successful delivery will require a highly motivated, experienced PM with exceptional organizational, communication, coordination, and leadership skills. The PM must be capable of managing multiple concurrent workstreams, navigating technical and business dependencies, proactively identifying and mitigating risks, and coordinating effectively with IT teams, business stakeholders, vendors, and executive leadership.
The selected resource will be expected to provide strong project governance, maintain accountability for deliverables, milestones, and budget estimations, as well as ensure that Wave 2 initiatives remain aligned with PA TURNPIKE s strategic priorities, operational needs, and established project management standards.
Current SAP Environment:
PA TURNPIKE operates a complex, cloud-based, multi-tiered, multi-client SAP environment that includes, but is not limited to, the following platforms and solutions:
SAP S/4HANA
SAP Analytics Cloud (SAC)
SAP Business Data Cloud (BDC)
SAP Business Technology Platform (BTP)
SAP Datasphere
SAP Service and Asset Manager (SSAM)
The SAP environment also supports numerous critical integrations with internal and external systems, including:
SmartDocs: Vendor Portal
SAP SuccessFactors: Recruiting, Onboarding, Employee Central (EC) Mini Master, and Compensation
OnBase: Document Management
AgileAssets: Signs, Tunnels, and Pavement/Road Asset Management
ServiceNow: Change Management and Asset Tracking
Qlik Sense: Data Analytics and Dashboarding
Board: Operating Budget
Microsoft Dynamics 365
Kahua: Engineering Project Management
Financial Institutions
Benefit Providers
Commonwealth of Pennsylvania
The selected candidate will perform the following duties:
Manages and coordinates the activities of internal and/or external staff involved in multiple IT projects of varying complexity.
Develops and maintains project artifacts as required using PA TURNPIKE or other established project management standards, procedures, templates, and methodologies.
Builds and manages the detailed integrated project plan and schedule that captures all task level detail with deliverables, milestones, cross-functional dependencies, etc. while mapping the critical path.
Estimates and maintains cost plan(s) during all phases of the project.
Plan and schedule resources efficiently by ensuring that the right resources are allocated and available to the right project activities at the right time.
Forecasts and enables resource capacity planning in a dynamically changing business environment. It is critical to forecast and get real-time foresight into project resourcing so that the project can take corrective actions ahead of time.
Establishes project governance framework with a structured approach to govern the project activities. This framework must have well-defined roles, responsibilities, escalation paths, and decision-making processes.
Coordinates with business owners and other analysts to define and refine the project scope.
Performs project management duties through the entire project lifecycle, including initiating, planning, executing, monitoring, and controlling, and closing.
Conducts lessons learned sessions during and after projects to identify recommendations for improvement.
Develops and maintains a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
Coordinates all project activities with System Integrator Project Managers including interrelated projects within the PA TURNPIKE landscape.
Manages all project artifacts including signoffs.
Adheres to the PA TURNPIKE PMO Playbook and referenced artifacts.
Desired Skillset/Minimum Experience:
The ideal candidate will have a minimum of ten (10) years of expertise in project/project management of projects of various size and subject matter, including but not limited to integration, scope, schedule, communication, vendor, and risk planning and management.
The candidate must have experience managing high profile subject matter vendors within the on-prem and cloud landscape.
Experience with Enterprise Business Solutions, specifically SAP/ERP projects as a Project Manager.
Project Management Professional (PMP) Certification.
Experience with multi-year projects.
Strong skills with leadership, conflict management, and negotiation.
Must have expert level knowledge and extensive experience in creating and maintaining integrated plans in MS Project and or MS Project online.
Excellent written and oral communication, and presentation skills.
Engagement Requirements
Candidate s location is preferred to be within the Continental United States.
The resource shall work virtually/remotely, with onsite attendance required for one (1) week per month, as scheduled by the PA Turnpike, and for additional in-person meetings, work sessions, planned implementations, or system issues as needed. Onsite work will be performed at either the PA TURNPIKE s Central Administration Building (700 South Eisenhower Boulevard, Middletown, PA) or Turnpike Industrial Park location (2850 Turnpike Industrial Drive, Middletown, PA).
In-person interviews or work sessions with stakeholders will be conducted at the PA TURNPIKE facilities in Middletown, PA.
The resource shall attend an orientation session onsite at one of the PA TURNPIKE s Middletown, PA offices. The resource shall be onsite for the full day of this orientation where they will pick up any assigned PA TURNPIKE Equipment. Equipment will not be shipped and cannot be picked up by anyone other than the selected resource. Travel costs associated with picking up this equipment plus the orientation day will not be reimbursed.
No additional compensation for any travel required, if the resource is based within a 3-hour commuting distance. The rate is inclusive of any travel costs.
Travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). GSA Guidelines are available at: ;/span>
o In accordance with OST's travel expense guidelines, all travel expenses shall be submitted no later than 60 days of the travel occurrence. The individual resource and/or vendor will be responsible for any expenses submitted past the 60-day timeframe.
The vendor must arrange workspace for its project team. The PA TURNPIKE will provide meeting space; however, it does not plan to house the project team on a daily basis unless this statement of work states otherwise.
Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources must be returned to the PA TURNPIKE within 2 weeks of the resources being offboarded. All equipment shall be returned to the PA Turnpike in good working condition. The Prime Contractor will be invoiced for any unreturned equipment or equipment damaged beyond reasonable wear and tear.
Vendors are responsible for providing complete and accurate information and correctly completed forms for on-boarding resources. The vendor should allow a minimum of five to seven business days to fully on-board new resources. Vendor resources must:
o Complete the consultant onboarding spreadsheet provided by the PA Turnpike.
o Sign the PA Turnpike s Acceptable Use of Commission Technology Resources (Policy 8.01) and the Non-Revenue Card Application Use Agreement for door access.
o Provide a contact phone number and a current professional photo.
o Must provide a copy of the results of a Pennsylvania Access to Criminal History Record Check Certification (ePATCH) of the selected candidate dated after the release date of the Statement of Work.
o Provide a copy of the results of a National Criminal Check.
o If vendor resources will manage or access PA Turnpike systems and/or data for the Commission, they must sign a non-disclosure agreement (NDA), which must also be approved and signable by their PA Turnpike supervisor.
The PA Turnpike IT Department has established the following guidelines while working virtually and the vendor resource is expected to follow them:
o Use cameras during meetings.
o Maintain a professional appearance when in meetings and on camera.
o Resources must be available to come to the PA Turnpike work location within 3 hours in case of an emergency.
o The vendor-provided resource is expected to be on-site as needed for planned implementations or system issues (when required) with advance notice given when possible.
The PA Turnpike has eleven (11) holidays (for salaried employees) when the CAB is closed. Those holidays are New Year s Day, M.L. King Jr. Birthday, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.
Resources must abide by all published IT Standards, including those published publicly at ;/span>
Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.