Principal Software Engineer - Public Cloud Engineering | Office of the CTO Technology

Job Description

Step into a leadership role where your expertise shapes the future of cloud observability.

Job Summary:

As a Principal Software Engineer at JPMorgan Chase in the Chief Technology Office for the Enterprise Observability Technology team, you will be responsible for the design and delivery of observability tools for public cloud platforms. You'll partner with teams to create cohesive solutions, manage other engineers, and ensure our products meet the highest standards. Your leadership will help technologists across the firm gain deep insights into their applications. We foster a collaborative, innovative, and inclusive team culture.

We are building the strategic observability platform for one of the worlds largest and most complex financial institutions - re-engineering how telemetry and operational insights work at enterprise scale on public cloud. This is a rare opportunity to shape a firm-wide capability from an architectural and engineering perspective, influencing standards and vendor integrations that will be adopted globally. If you are motivated by designing robust, scalable cloud-native platforms - not running incident bridges - this role offers genuine scale, complexity and technical ownership.

Job Responsibilities:

• Drive Innovation: Engineer robust, scalable solutions for the public cloud, expanding your expertise across major platforms-starting with Google Cloud Platform (Google Cloud Platform).
• Empower Engineers: Shape tools that directly impact our engineering community, ensuring they are intuitive, effective, and tailored to real-world needs.
• Strategic Advisor: Guide cross-functional teams with deep technical insight, helping them navigate complex challenges and deliver best-in-class solutions.
• Collaborative Partner: Work closely with diverse teams to create integrated, seamless experiences that delight our customers and elevate our technology ecosystem.
• Architectural Leadership: Lead the creation of architecture and design artifacts for sophisticated applications, ensuring that software development aligns with strategic design principles.
• Mentor and Inspire: Foster excellence by mentoring fellow engineers, promoting best practices, and cultivating a culture of disciplined, high-quality code.
• Influence and Impact: Engage with leaders and senior stakeholders across business, product, and technology, shaping decisions that drive the firm forward.
• Community Contributor: Participate in engineering communities of practice and events, exploring and championing new and emerging technologies.
• Culture Champion: Advocate for and embody the firm's values of diversity, equity, inclusion, and respect, helping to build a welcoming and supportive workplace.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification in software engineering concepts and 10+ years of relevant experience.
• Solid understanding of public cloud fundamentals (compute, networking, storage, security, deployment) on AWS, Google Cloud Platform, or Azure.
• Extensive hands-on experience in system design, application development, testing, and operational stability.
• Proven leadership in teams focused on quality SDLC, peer review, testing, and automated cloud deployment.
• Proficient in coding, preferably in Go or Java.
• Strong ability to communicate technical concepts to senior leaders and executives.
• Effective written and verbal communication skills for engaging stakeholders.
• Enjoys presenting technical designs to engineering audiences.
• Commitment to continuous learning and exploring new technologies.

Preferred Qualifications, Capabilities, and Skills:

• Experience with Google Cloud Platform fundamentals including compute, networking, storage, and security policies and services for monitoring, auditing, tracing, and access management
• Exposure to cloud automation technologies such as Terraform
• Proficiency in deploying, managing, and troubleshooting containerized applications using Kubernetes
• Experience with observability platforms such as Dynatrace, Splunk, and Grafana
• Understanding and experience with Open Telemetry (OTel) standards and tools
• Ability to build secure applications and remediate vulnerabilities using modern techniques

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.