Exemplary project management distinguishes Sagarsoft as a leading solutions provider. Customized execution methodologies blended with highly advanced engagement models help Sagarsoft spearhead Digital Transformation for its clients through globally interlinked software delivery modules. A thorough understanding of the client’s business processes coupled with a vast international experience comprising innumerable project cycles help achieve the desired results.
Platform Support Lead Financial Systems (US)
Remote • Posted 1 day ago • Updated 1 day agoContract W2
Contract Independent
Remote
Depends on Experience
Sagarsoft
Fitment
Dice Job Match Score™
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Job Details
Skills
- Capital Market
- SQL
- Production Support
Summary
Title: Platform Support Lead Financial Systems (US)
Location: US (Remote, US business hours)
Experience: 5 8 years
Type: Full-time / Contract (initially)
Role Overview
We are looking for a hands-on Platform Support Lead to own day-to-day operational support for a production financial platform that is transitioning from pilot to public-market usage. This role is the primary daytime point of contact for operations, compliance, and engineering coordination.
Key Responsibilities
Own production platform support during US business hours
Monitor system health, alerts, and failures across Azure-hosted services
Triage incidents and coordinate fixes with backend engineers
Support backend workflow changes (configuration- and data-driven)
Work closely with Operations and Compliance teams on:
issuance / cancellation workflows
transaction state changes
exception handling
Validate releases and fixes in UAT and Production
Maintain runbooks, incident logs, and operational documentation
Provide structured input on recurring issues and improvement areas
Technical Environment
Backend services: Python, Node.js
Frontend: Angular
Database: PostgreSQL
Cloud: Azure App Services, Azure Storage
Heavy use of workflow/state-machine driven processes
Secure email, batch jobs, reconciliation jobs
Required Qualifications
5+ years in production support / platform operations roles
Strong understanding of backend systems and APIs
Experience supporting workflow-heavy or transaction-driven systems
Comfortable with SQL and data validation/debugging
Excellent communication skills (this role interfaces daily with business users)
Experience in regulated or compliance-sensitive environments is a plus
Nice to Have
FinTech, capital markets, custody, or post-trade systems experience
Azure monitoring and alerting experience
Prior exposure to audit / compliance workflows
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90614965
- Position Id: 8867427
- Posted 1 day ago
Company Info
About Sagarsoft
Each project of Sagarsoft is unique in its goals, delivery approach, technology impact, and business benefits. The innovative spirit of Team Sagarsoft has inspired the company to explore a broad range of domains and create a host of competencies. Employing best practices that ensure absolute customer delight, the company’s diverse portfolio keeps on increasing as more and more clients repose their trust on this unparalleled expertise. Internal process transformation just sails through with Sagarsoft!
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