***We are unable to sponsor for this permanent full-time role***
***Position is Bonus eligible***
Prestigious Global Firm is currently seeking a Senior Microsoft Collaboration Engineer with strong Microsoft Teams experience. Candidate will focus on enhancing productivity by championing Microsoft 365 tools, especially Microsoft Teams, integrated with legal-specific platforms like Intapp Workspaces. In this role, you’ll create a unified, matter-centric collaboration hub for attorneys and staff, implement cutting-edge capabilities such as Microsoft 365 Copilot, and ensure compliance and security through Microsoft Purview governance solutions.
Responsibilities:
Lead Microsoft Teams Excellence: Serve as the subject matter expert for Teams, managing configuration, policies, and advanced features to deliver a seamless collaboration experience.
Enable Matter-Centric Workspaces: Deploy and support Intapp Workspaces, integrating Teams with document management and knowledge systems for secure, efficient legal collaboration.
Provide Operational Support: Monitor Microsoft 365 collaboration services, perform maintenance, troubleshoot issues, and act as a Tier-2/3 escalation point, including participation in on-call rotation.
Develop Collaboration Solutions: Work with IT and business stakeholders to design custom Teams templates, channels, and integrations that improve productivity while meeting Firm policies.
Ensure Governance & Compliance: Implement Microsoft Purview solutions for data protection, retention, and ethical walls, collaborating with Security and Risk teams to maintain regulatory compliance.
Adopt and Integrate New Capabilities: Evaluate and implement emerging Microsoft 365 features, including AI-powered Copilot, to streamline workflows and enhance team efficiency.
Automate & Script Administration: Create PowerShell scripts and use Microsoft Graph API to automate onboarding, permissions management, workspace provisioning, and other M365 administrative tasks.
Document & Train: Produce clear SOPs, knowledge base articles, and user guides, and lead training sessions to drive adoption and proficiency across the Firm.
Collaborate Across Teams: Coordinate with Infrastructure, Applications, Security, and external vendors to ensure smooth integration and resolution of complex technical issues.
Qualifications:
Education: Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
Experience: Minimum 3+ years of hands-on experience managing Microsoft 365 solutions, with several years focused on Microsoft Teams or related collaboration tools.
Microsoft Teams Expertise: Advanced administration and troubleshooting experience, including policy management, integrations, and issue resolution.
Enterprise M365 Administration: Proven ability to support Teams, SharePoint Online, OneDrive, Exchange/Outlook in a multi-office or enterprise environment.
Intapp Workspaces Knowledge: Familiarity with Intapp or similar legal collaboration platforms, understanding their integration with Teams for matter-centric workflows.
Scripting & Automation: Proficiency in PowerShell and Microsoft Graph API for administrative automation.
Security & Compliance: Knowledge of Azure Active Directory (Entra ID), Conditional Access policies, and Microsoft Purview (DLP, eDiscovery, retention policies).
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