Typical Experience: 84+ months
A resource that understands networking technology and how Audio Visual works with it. Must have vast Cisco Webex experience along with setup of Webex Boards and all connectivity associated with that.
The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of Networking and Webex that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.
Technology Specialist responsibilities include, but are not limited to, the following:
Perform technical analysis of the current "as-built \" network/Webex infrastructure
Conduct feasibility studies.
Gather and define business, functional and technical requirements for Cisco Webex Infrastructure and software.
Perform data modeling, process modeling and prototyping, and create conceptual and detailed architecture/designs (network and security),detailed specifications, Webex infrastructure implementation plans, and commercial off-the-shelf (COTS) product integration plans.
Install, configure, integrate and test (all levels) IT infrastructure components/systems (custom and COTS).
Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff.
Create technical documentation and training materials.
Perform product/system research and review.
Work with the Senior Architect to assure continuity of planned technologies.
Review technical documents produced by the Developer or other external sources.
Perform technical architecture and other deliverable reviews for large-scale projects.
Assist with issue and risk management.
Assist in any development and review of project management and technical documentation.
Perform tasks as assigned by the DHHS Project Manager.
The experience and skill sets needed are as follows:
An in-depth understanding of distributed computing using N-tier, distributed processing, client/server, and Internet/intranet technologies.
In-depth knowledge of network infrastructures, Wi-Fi Protected Access 2 (WPA2); video conferencing; firewalls, voice, data and unified communications (UCS);
Experience with the implementation of both COTS and customized enterprise networks.
Experience developing technical and non-technical solutions for supporting business process reengineering.
Experience acting as liaison between business and technical staff
Experience developing/reviewing assessment tools.
Experience with performing impact technical analysis
Strong communication, interpersonal, presentation and interviewing/facilitation skills.
Able to produce accurate and thorough technical documentation.
Experience with developing and reviewing technical requirements, designs and implementation plans.
The Advanced Technology Specialist must have Technical Lead experience on large, complex automation/IT infrastructure implementation projects.
CCNP, CCIE, Certified Cisco Specialist or equivalent experience is required.
Eight (8) years experience is the minimum preferred for the proposed Advanced Technology Specialist.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
| A resource that understands networking technology and how Audio Visual works with it. | Required | 72 | Months |
| Must have vast Cisco Webex experience along with setup of Webex Boards and all connectivity associated with that. | Required | 72 | Months |
| Perform technical analysis of the current "as-built " network/Webex infrastructure | Required | 72 | Months |
| Gather and define business, functional and technical requirements for Cisco Webex Infrastructure and software. | Required | 72 | Months |
| Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff. | Required | 72 | Months |
| Create technical documentation and training materials. | Required | 72 | Months |
| Perform technical architecture and other deliverable reviews for large-scale projects. | Required | 72 | Months |
| In-depth knowledge of network infrastructures, Wi-Fi Protected Access 2 (WPA2); video conferencing; firewalls, voice, data and unified communications | Required | 72 | Months |
| Strong communication, interpersonal, presentation and interviewing/facilitation skills. | Required | 72 | Months |
| Experience acting as liaison between business and technical staff | Required | 72 | Months |
Questions
| No. | Question |
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | All work must be completed on-site. Do you agree to this requirement? |
| Question3 | Your candidate must be able to attend an in-person interview. Do you agree to this requirement? |
| Question4 | What is your candidate's email address? |
| Question5 | How soon can your candidate start if selected for this opportunity? |
| Question6 | Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req? |
| Question7 | Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes. |
| Question8 | Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country? |
| Question10 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement? |
| Question11 | Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate's VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440? |
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