Job Title: Salesforce Tester (Case Management)
Location: Menlo Park, CA / Bay Area (Hybrid: 3 days per week onsite)
Job Type: Contract (12+ Months)
Job Description:
We are actively seeking a skilled Salesforce Tester with specialized experience in Salesforce Case Management. In this long-term contract role, you will be responsible for validating and ensuring the highest quality of our Salesforce applications and critical business processes.
Key Responsibilities:
Test Salesforce Case Management functionality and complex workflows.
Create, maintain, and execute detailed test cases, test plans, and regression test suites.
Validate system integrations, user stories, and core business requirements.
Identify, document, track, and verify defects through to successful resolution.
Collaborate cross-functionally with Business Analysts, Developers, and Product teams.
Facilitate and support User Acceptance Testing (UAT) and release validation activities.
Required Skills & Qualifications:
Experience: 5+ years of dedicated Salesforce testing and QA experience.
Technical Skills: Deep functional knowledge of Salesforce Service Cloud and Case Management.
Testing: Hands-on experience with manual testing; automation testing experience is a strong plus.
Methodology: Familiarity working within Agile/Scrum software development lifecycles.
Soft Skills: Excellent verbal and written communication, with strong analytical and problem-solving abilities.
Location Requirement:
Candidates must be local to the Bay Area or willing to relocate, as this position requires working onsite in Menlo Park, CA for 3 days per week.
To Apply:
Please submit your updated resume outlining your specific Salesforce Service Cloud and Case Management testing experience, along with your current contact information and work authorization status.
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