IT Support Specialist (Law Firm)

We are hiring an IT Support Specialist to start immediately for a Reputable Law Firm in Summerlin/Las Vegas.

• This is a 100% on site position in Summerlin, Las Vegas


• Hourly Rate is up to $31.25 depending on the level of experience on W2


• Given this is a law firm, we highly prefer someone with Law Firm experience, but would be open to other professional services as well such as Accounting Firm, Investment Firm, Consulting Firm, etc.

Responsibilities and Duties
* Supporting computer hardware and software systems
* System setups, breakdowns and office moves
* Performing troubleshooting and support for level 1 and 2 issues
* Assisting with managing software updates/patches/deployment
* Managing Active Directory user and Exchange accounts
* Assisting with management of backups
* Conference room/war room technology support
* Audio/Visual systems support for reception areas and courtrooms
* Assisting firm guests/clients with WiFi and printing
* Assisting with Zoom and other web-based video technologies
* Creating and deploying images on desktops and laptops
* Setting up local and networked printers/copiers
* Supporting on-prem VOIP phone system
* Supporting iOS and Android mobile devices
* Proactively interacting and collaborating with CTO
* Interacting directly with IT vendors, MSPs and VARs for troubleshooting or projects
* Assisting with technology and presentations in trial
* Available to work overtime, afterhours and on weekends when necessary
* Performing other duties and responsibilities as assigned

Qualifications and Skills
* Minimum 2 years of general IT support experience in a corporate environment
* Exceptional verbal and written communication skills
* Ability to troubleshoot, isolate, remediate and document hardware and software issues
* Attention to detail and the ability to multi-task in a fast-paced, high pressure environment
* Experience providing support in a Windows 10 environment
* Extensive experience supporting Microsoft Office 365 applications
* Experience supporting remote access technology, like Terminal Server, VPN, and/or Citrix
* Experience with Windows Administrative Tools - ADUC, DNS, GPO, etc.
* Basic familiarity managing switches, routers, and firewalls
* Ability to bend, stoop, and lift workstations, printers, servers, etc.

Nice to Have
* Law firm experience
* Graphic design skills (Photoshop or similar)
* Advanced skills with PowerPoint
* Mobile device management experience
* SIEM and/or XDR experience
* Video editing experience

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.