ServiceNow Process Solution Architect - Hybrid in Herndon, VA
The Dignify Solutions, LLC
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Job Details
Skills
- ServiceNow
- Process Architect
- Process Management
- Agile
- Transformation
- Business Process
Summary
- 10+ years of progressive experience in business transformation, process architecture, business process management, management consulting, business analysis, operating model design, service management, or related disciplines
- 5+ years leading complex business process transformation, process architecture, or business process re-engineering initiatives
- Significant experience with the ServiceNow platform or comparable enterprise workflow and automation platforms
- Demonstrated experience designing future-state processes, conducting process maturity assessments, and developing transformation roadmaps
- Proven ability to facilitate complex stakeholder discussions, challenge current-state practices, and achieve alignment among stakeholders with competing priorities
- Experience partnering with senior leaders, technical architects, and delivery teams to translate business strategy and process design into functional solutions
- Experience with OCM, Agile/SCRUM, ITIL, process automation, AI-enabled workflows, or process improvement methodologies
- Minimum 4-year University degree or equivalent work experience
- ServiceNow CSA, Business Analyst, or relevant CIS certification preferred
- ITIL certification strongly preferred
- Prosci or equivalent OCM certification strongly preferred
- Lean, Lean Six Sigma, BPM, Design Thinking, service design, PMP, Agile/SCRUM, SAFe, TOGAF, or business architecture certification beneficial
- English: Fluent
- Travel: 0-10%
- Dice Id: 91139083
- Position Id: 26-00466
- Posted 6 days ago
Company Info
About The Dignify Solutions, LLC
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains).
The Dignify is dedicated to meeting the needs of two types of customers: our Clients and our Consultants. We ensure that our clients receive Top Talent while also allowing our consultants to accomplish their Professional Goals.
The Dignify honors & prioritizes the Philosophy of Client Centricity and Delivery Excellence. The Dignify has dedicated Sales and Delivery Teams with each client, to make sure our standards and yours are being met. From Banking and Financial Services, Manufacturing and Retail, Energy and Utilities, Communication and Media, Technology and Telecom Services and beyond, our goal is to maintain a High Quality, Customer-Focused Engagement Model.
We are driven by three core principles in changing Staff Augmentation for the better: Cost, Quality, and Responsiveness. Whatever your need – be it a single resource or a whole team, we will find you the right talent in a timely and cost-effective manner.
The Dignify offers the Best Skilled Potential Talent, Services and Solutions to help our clients, accomplish their goals. As Market Intelligence Leaders, we provide insight into industry factors that will give you the competitive advantage you need to stay a step ahead of others in your space.
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