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Computer Support Associate

Ankeny, IA, US • Posted 6 hours ago • Updated 6 hours ago

Contract W2

12 Months

On-site

$24.6 - $25/hr

Fitment

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Job Details

Skills

Summary

Payrate: $24.60 - $25.00/hr.

Summary
Join a team that supports the technology powering a large manufacturing operation, warehouses, and a test lab. You'll work with everything from computers and printers to scanners, networks, automation, and emerging AI tools.

Responsibilities

Deploy, configure, and support PCs, printers, scanners, and network equipment
Troubleshoot hardware, software, and connectivity issues
Manage support requests through ServiceNow
Assist with IT projects, upgrades, and technology rollouts
Maintain asset inventory and equipment records
Support printer maintenance and asset disposal
Identify opportunities to improve processes and user experience

Qualifications

Knowledge of computer hardware, software, and networking fundamentals
Strong troubleshooting and customer service skills
Experience with Microsoft Office and standard business applications
Understanding of basic cybersecurity concepts
1 year of IT experience preferred (entry level candidates encouraged to apply)

Skills

Familiarity with AI tools such as Microsoft Copilot or ChatGPT is a plus
Exposure to scripting or automation (PowerShell, Python, VBA, etc.) is a plus

IT-related degree or equivalent experience
High school diploma or equivalent

Hands-on experience in a manufacturing environment
Exposure to enterprise technologies, automation, and AI

Pay Transparency: The typical base pay for this role across the U.S. is: $24.60 - $25.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.

Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions.  Calls may be recorded.

Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting  .
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our .

#AditiConsulting
# 26 - 05940

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111892
Position Id: 26-05940
Posted 6 hours ago

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