Apply Now

Urgent need VOIP Telephony Engineer at Columbia, SC

Columbia, SC, US • Posted 16 hours ago • Updated 16 hours ago

Contract Corp To Corp

Contract W2

12 Months

No Travel Required

On-site

$60 - $65/hr

Stellar IT Solution

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

VOIP

Summary

Hope you are doing great!

Our Fortune 500 client is looking for a VOIP Telephony Engineer to work on their project based out of Columbia, SC / Onsite.

Job Title: VOIP Telephony Engineer

Location: Columbia, SC / Onsite

Duration: 12+ Months

Job Description:

Provide operational and advanced telephony administration. Respond to move, add, change, and disconnect requests for voice, voicemail, conference services, safety devices, telephone IVR, vectoring and call center requests, and unified communication services. Responsible for maintaining accurate 911 location information. Provide exceptional customer service and professional interaction to build and maintain operational credibility. Create detailed technical notes and documentation. Create knowledge base articles for internal and customer consumption. Use Division of Information Technology systems for tracking work performed and labor hours.
Provide advanced technical support for projects and serve as lead for tasks required to maintain telephony network systems. Research, design, maintain, and implement improvements to enterprise telephony network. Includes advanced system and hardware configuration and installation of related equipment including media gateways, telephones, and safety devices. Develops and documents standards, processes, and configurations. Perform quality assurance testing. Works with vendors to provision new circuits and outage resolution. Analyze and evaluate vector routing, ARS routing tables and route patterns to ensure efficient operation. Diagnose and resolve related issues. Perform surveys of existing telephone systems and provide recommendations for the use of specific technologies to solve discrete problems. Provide technical input and recommendations for strategic direction of enterprise telephony services. Serve as primary point of escalation for technical work.
Provide operational and engineer-level support for enterprise telephony network and unified communications. Respond to customer incident tickets and provide resolution. Coordinate multi-team efforts to resolve outages quickly. Perform advanced maintenance and repair to telephony and unified communications systems to ensure optimal performance and long-term efficiencies. Seek opportunities for automation to streamline operational processes, and work with Division of Information Technology Automation team to implement. Work collaboratively with team members, other groups, and vendors to increase service quality. Provide proactive support to improve the efficiency and resiliency of service and to decrease outage time.
Monitor telephony and network systems to increase proactive problem resolution and ensure maximum uptime. Provide detailed documentation of existing systems and maintain documentation accuracy as enhancements are made, to include system diagrams. Adhere to all Division of Information Technology Incident Management and Change Management processes.

Required Qualifications:

5+ years of experience with Avaya on premise PBX systems
5+ years of experience administering VoIP and unified communications platforms.
5+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.
5+ years of experience troubleshooting voice quality, call routing, carrier connectivity, and E911 services.
2+ years of experience with telecommunications infrastructure, including voice circuits, session border controllers (SBCs), and PSTN integration.
Experience designing, implementing, and supporting enterprise cloud-based telephony solutions, including migration from on-premises telephony platforms to cloud-based services.
Bachelor's degree or equivalent work experience.

Please send your updated word format resume along with your best contact details to E v a n ( a t ) s t e l l a r i t ( d o t ) c o m.

Looking forward to hearing from you.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90962942
Position Id: 10119-8283-1787844103
Posted 16 hours ago

Company Info

About Stellar IT Solution

Since inception, Stellar IT Solutions, has established itself as a prominent player in providing technology solutions and human capital services. Over the past 20 years, through various affiliated entities, the management team has placed and guided over 1,000 highly skilled and certified professionals as key members of our client s end to end IT and business solution projects. Stellar IT's leadership team has experience in guiding highly skilled and certified professionals and delivering end-to-end IT and business consulting services and transformation projects across Financial Services, Telecom, Government and Health care verticals across the globe with specialization in the following areas -

Data Warehousing & Business Intelligence

Big Data & Analytics

Data Management

Custom Application Development

Solution Architecture * Engineering Services

CRM & ERP

Mobility

Machine Learning & Artificial Intelligence

Quality Assurance

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Yesterday

08/28/2026 @ 5:00PM EST Position: Network Engineer - Project Lead - 13296 Work Location: Role is fully onsite Interview Process:2 rounds, Virtual/Online Possibility for Extension:Yes Duration: 06 Months Candidate Location:Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense Job Description: Scope of Work: Daily network engineering operations. Daily Duties / Responsibilities: Network Operations and Infrastructure S

Easy Apply

Third Party, Contract

$60 - $65

Search all similar jobs

More jobs at Stellar IT Solution in Columbia, SC