Major Incident Manager in Seattle WA | Remote

We are seeking a hands-on IT Incident Coordinator / Incident Manager to support a federal program. This role is ideal for candidates with ServiceNow, ITIL, and incident lifecycle experience who enjoy working in a fast-paced, mission-critical environment. Key Responsibilities: Coordinate end-to-end incident management and ensure quick resolutionProvide real-time status updates to stakeholders during incidentsWork with internal teams and vendors to restore servicesEnsure compliance with ITSM/ITIL

Role: ServiceNow DeveloperLocation : Cincinnati, OH / Dallas, TX / SFO, CA Required SkillsStrong hands-on experience with ServiceNow development.Expertise in ITSM module implementation.Good experience with ITOM (Discovery, Service Mapping, Event Management).Experience in FSM module is highly preferred.Strong knowledge of JavaScript, Glide API, and ServiceNow scripting.Experience with REST/SOAP integrations and API development.Familiarity with MID Server setup and integrations. Nice to HaveServi

The Incident/Problem Management Team Lead is responsible for managing a fast-paced, high impact Enterprise level Incident/Problem team and Lifecycle. The Team is the central communications point for all incidents managed in support and IT infrastructure that is servicing a large Enterprise user base. Experience will be required in managing a dedicated 24x7x365 12+ person Incident and Problem team, which is accountable for the end-to-end ITIL incident and problem management process. The Lead will

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