Field Technician

Field Technician

Primary Location: Philadelphia, Pennsylvania

V-Soft Consulting is currently hiring for a Field Technician for our premier client in Philadelphia, Pennsylvania.

Education and Experience

• Experience with Microsoft Office: Word, Excel
• Experience supporting systems that must maintain near 24/7 availability.
• Experience supporting large-scale digital signage deployments.
• Experience managing a digital content management system.
• Experience imaging a computer.

Knowledge and Skills:

• Skilled at clean installations, cable dressing, labeling, and rack/closet organization.
• Familiarity with LCD/LED panel troubleshooting (driver boards, panel failures)
• Understanding the urgency of outages in mission-critical scenarios.
• 2-3 years of experience in IT field operations, systems support, or similar hands-on technical role.
• Knowledge of Windows operating system required
• Strong knowledge in PC hardware

WHAT YOULL DO:

Job Responsibilities:

• Seeking a technician to provide hands-on, first response support for passenger-facing technology in the airport. This position requires a lot of walking in the terminals to observe, identify, correct and report technology issues, ensuring systems remain operational and presentable for passengers and stakeholders.

Key Responsibilities/Work Activities: Operational Support

• Perform daily walk-throughs of terminals to monitor passenger-facing equipment is operational.
• Respond to system alerts, trouble tickets, or work orders assigned by the Airport Systems Team.
• Replace, reboot, or reconfigure digital display hardware, controllers, media players as required.
• Support installation, testing, and calibration of smart restroom technology (people counters, sensors, feedback tablets, QR codes).
• Perform other technical or operational tasks as reasonably assigned to support the uptime and appearance of passenger-facing systems.
• Preventive Maintenance
• Perform periodic inspections and cleaning of display and sensor equipment.
• Ability to handle urgent requests or solve unexpected problems in the field.
• Basic understanding of IP networking, cabling standards, and troubleshooting tools and techniques.
• Ability to work independently in an active airport environment and communicate clearly with team leads.
• Comfortable working with HDMI/DisplayPort, CAT6, and PoE devices.
• Comfortable interacting professionally with Airport Operations, Facilities, vendors, and sometimes airline partners.
• Ability to obtain an airport security badge (SIDA).
• Familiarity with digital signage systems, controllers, and other smart technology.

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks. As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth. V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. For more information or to view all our open jobs, please visit or call .

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