UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Senior Systems and Network Engineer to join our team in Chico, California.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
Department: Internal IT
Reports To: IT Director
FLSA Status: Full-Time / Non-Exempt
PurposeUbeo is seeking a highly experienced Senior Systems and Network Engineer. This is a vital position responsible for maintaining the security, reliability and growth of our IT infrastructure. This high-level role is actively involved in designing, implementing, and maintaining IT policies, procedures, and standards while providing technical leadership across the organization.
Responsibilities: - Design, implement, and maintain secure and scalable network and systems infrastructure
- Oversee system and network security by following STIG and CIS best practices
- Develop, enforce, and maintain IP policies, procedures, and standards
- Troubleshoot and resolve hardware, software, and network issues across the organization
- Support and understand Microsoft related technologies: Windows Server, SharePoint, Office365, NPS, and Active Directory
- Support and understand Azure infrastructure, including virtual networks, virtual machines, databases and identity solutions
- Integrate Azure services with M365, on-prem servers, and enterprise applications
- Configure, maintain, and monitor network firewalls, VPNs, and network security appliances to ensure secure connectivity across sites and cloud environments
- Perform vulnerability detection, remediation, and systems patching
- Serve as an escalation point for technical issues
- Manage time effectively while maintaining accurate ticket documentation
- Communicate clearly with end users to keep them informed of ticket status and resolution
Job Related Dimensions: - Track record of integrity and trustworthiness with confidential/sensitive information.
- Ability to plan, organize, and multi-task in a fast-paced environment.
- Very strong attention to detail and problem-solving skills are essential.
- Takes ownership of job responsibilities with personal pride and accountability.
- Ability to work independently with little supervision required.
- Ability to remain calm while working under pressure in a busy environment.
- Ability to work within the timeframe of standard policies and procedures and not miss deadlines/due dates.
- Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team.
- Excellent written and verbal communication skills.
- Strong professionalism and organizational and planning skills.
- Regular and reliable attendance.
Qualifications: - High School Diploma or GED
- 5 Years minimum in the IT field or work-related experience
- A valid driver's license and good driving record
- Extensive experience in network and systems engineering, including network firewalls, routing, switching, and VPNs
- Strong expertise in Azure services
- Deep understanding of network and cloud security best practices
- Excellent customer service skills
- Strong analytical and trouble-shooting skills
- Must be a self-starter
- Must be capable of working independently
- Ability to handle high stressful situations and thrive under pressure
- Impeccable Integrity and Honesty
- Ability to take constructive feedback from Management, or Peers
- Willingness to learn new processes/practices, apply them and train others
Preferred Experience and Certification: - FortiNet experience (FortiGate, FortiEMS, FortiManager, FortiClient, FortiSandbox)
- Azure certifications (AZ-104, AZ-105, AZ-305
- Net +
- Security +
- VMware Certified Professional
- CCNA
- Windows Server Administrator (legacy MCSE or current role-based certs)
Physical Demands & Work Environment: - Ability to sit at a desk for prolonged periods of time
- Ability to talk on the phone and work with various computer tools and applications
- Ability to type and compose written communication in various forms
- Ability to lift 20+lbs on occasion
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
- Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
- Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
- Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
- Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
- Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
- Pet Insurance, breathe easy knowing Nationwide has your pets covered
- Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
- A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
- Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Remuneration for this role: $70,304 - $95,000 Individual compensation packages are competitive and commensurate based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons.
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