GovSlack Administrator

Job Title: GovSlack Administrator
Location: Onsite, Hanscom AFB, MA (Preferred) or Montgomery, AL. Full-time onsite with occasional ad-hoc telework.
Clearance Level: Secret Clearance (Required)
Required Experience: 4+ years

Job Summary:
We are seeking a skilled GovSlack Administrator to support the CloudOne program. The role manages, configures, and maintains the organization's GovSlack instance. Unlike a standard commercial Slack admin, this person works in a highly secure AWS GovCloud environment and must strictly follow government compliance standards.

The selected candidate will handle security, access control, data governance, and workspace optimization. They will work closely with legal, IT, and external government partners.

Key Responsibilities:

• Keep the GovSlack workspace in line with FedRAMP High, DoD Impact Level 4 (IL4), and ITAR control requirements.
• Manage detailed user access, privileges, and permissions at scale through Slack's enterprise administration dashboard.
• Put in place and enforce data loss prevention (DLP), eDiscovery protocols, legal holds, and data retention policies, working with the legal and IT teams.
• Oversee Slack Connect so that authorized external government contractors and agencies can communicate and share files securely.
• Design channel structures and manage workspace lifecycle settings.
• Tune mobile device management (MDM) endpoint policies.
• Build workflows that improve team productivity.
• Perform system backups, audits, and re-indexes, and document standard operating procedures (SOPs).
• Support Atlassian installations, upgrades, migrations, and environment consolidations, including integrations with AWS.

Required Qualifications:

• Bachelor's degree
• 4+ years of experience administering Slack at the enterprise level
• Minimum 1 year directly managing GovSlack or another government cloud platform (e.g., Salesforce Government Cloud, Box for Government)
• Active DoD Secret security clearance
• Experience designing custom dashboards, filters, and JQL queries
• Experience performing system backups, audits, and re-indexes, and documenting SOPs
• Experience with Atlassian installations, upgrades, migrations, and environment consolidations
• Experience integrating Atlassian tools with AWS environments
• Experience supporting Agile/SAFe delivery environments
• Strong analytical, communication, and stakeholder-engagement skills, including explaining technical concepts to non-technical audiences

Preferred Qualifications:

• Experience supporting large federal programs and advising government stakeholders on Atlassian best practices
• Experience monitoring Atlassian infrastructure hosted on AWS
• Experience developing documentation, training content, and architecture diagrams for enterprise users
• Experience with Active Directory administration

Certifications:

• IAT Level II Certification (Required)
• One or more Cloud Certifications (Required per LCAT)