Organizational Change Management (OCM) Specialist

OCM Specialist Austin, TX (Hybrid minimum 4 days onsite) Contract
Job Summary The Organizational Change Management (OCM) Specialist is responsible for planning, executing, and sustaining change adoption strategies for technology initiatives. This role works closely with project teams, stakeholders, and leadership to ensure successful implementation and user adoption of new systems and processes across the agency.
Key Responsibilities Develop and execute organizational change management (OCM) strategies and plans Conduct stakeholder analysis, change impact assessments, and readiness evaluations Create and deliver communication plans and materials for project updates and change initiatives Partner with project managers and technical teams to support technology adoption Develop training materials and documentation for end-users Measure and report on change adoption metrics and effectiveness Support end-user engagement and adoption strategies Provide coaching and guidance to project teams on change management best practices Maintain strong relationships across IT and business units Contribute to a collaborative, transparent, and inclusive work environment
Required Qualifications (1 3 Years Experience Each) Experience with OCM methodologies (e.g., Prosci) Experience in stakeholder engagement, change impact analysis, and communications planning Ability to develop and execute change management plans and deliverables Experience working with cross-functional teams and all organizational levels Strong written and verbal communication skills, especially translating technical concepts into non-technical language Experience supporting large-scale, organization-wide initiatives Ability to create user-focused documentation and training materials Experience building and maintaining collaborative relationships Understanding of change adoption metrics and reporting
Preferred Qualifications 3+ years of experience in marketing or corporate communications 2+ years of experience in graphic design or visual content creation