Job Description:
The client requires the services of a Project Lead/Coordinator hereafter referred to as Worker, who meets the general qualifications of a Project Lead 1 and the specifications outlined in this document for client.
Work Description:
• This position resides with the Electric Vehicle & Emerging Technologies team. Client’s award-winning program is a leader in transportation electrification and deploys a comprehensive 5 pillar EV strategy of infrastructure, outreach, equity, fleets, and grid integration.
• The successful candidate will be responsible for supporting operations of a robust EV charging network on the electric vehicles & emerging technologies team.
• The EV Operations Specialist will work closely with cross-functional teams both internally and externally to ensure operation excellence of public and fleet charging infrastructure, high-impact EV programs, institute program enhancements, and provide research and analysis for emerging technology projects.
Key Responsibilities:
• Supporting operations of over 1,200 EV charging ports in client’s Plug-In EVerywhere Network.
• Incentive processing and compliance verification for client Electric Vehicle rebate programs.
• Generate recurring and ad hoc reports for management, stakeholders, and cross-functional teams to support operational programs.
• Support data validation, quality assurance, and reporting accuracy across multiple EV programs and operational platforms.
• Collaborate with cross-functional teams to make EV operations more scalable and improve customer experience for EV charging.
• Participate in outreach and education events to promote programs and EV adoption.
• Provide regular operational updates to management and stakeholders.
• Foster a culture of innovation and continuous improvement while providing exceptional customer service.
• Demonstrated ability to manage multiple projects simultaneously.
• Demonstrated ability to manage and analyze large datasets utilizing Excel and other reporting tools
Worker Skills And Qualifications:
• 1-3 years Project or program coordination/management.
• 1-3 years (Microsoft Office Tools) with an emphasis on Excel reporting.
• 1-3 years Customer service experience.
Preferred Skills/Experience:
• Strong verbal and written communication skills a must.
• 2-3 years Experience with climate action solutions.
• 2-3 years Experience with electric vehicles and related technologies.
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