Help Desk Analyst(Local to CT)

• Posted 2 hours ago • Updated 2 hours ago
Full Time
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Help Desk
  • Computer Hardware
  • Software Installation
  • Technical Support
  • Customer Service
  • User Administration
  • Management
  • Preventive Maintenance
  • Project Management
  • Performance Management
  • IT Management
  • Privacy
  • FBI
  • Dragon NaturallySpeaking
  • DNS
  • Microsoft Windows
  • Communication
  • Teamwork
  • Active Directory
  • Microsoft Office

Summary

Overview:

REQUIRED SKILLS AND EXPERIENCE

In addition, the agency

requires:

A minimum of one (1) year of prior experience demonstrating the following knowledge

and skills:

1. PC Hardware and software installation

2. End user support - face to face and via telephone

3. Excellent customer service skills

It's highly desirable that the candidate also have:

1. Experience with computer system and user administration.

2. Technical familiarity with Microsoft Active Directory.

3. Experience with Windows 10,11

4. Experience with Office 365

5. Experience with Device Management, Device Imaging, Device Troubleshooting

4. ADMINISTRATIVE CONSIDERATIONS

WORK SCHEDULE: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM

STATE RESOURCES AND OVERSIGHT: DCF IS Management

SECURITY/PRIVACY CONSIDERATIONS: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-disclosure Agreement


Skills:

DNS,Windows 10,Communication skills both verbal and written,Learning ability,Team work,Active Directory,MicrosoftOffice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10230070
  • Position Id: ee7896a524a33066e43268ed8c1e0b7a
  • Posted 2 hours ago
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