Job title:Support Engineer
Location: Dearborn, MI, Hybrid (4 days)
Duration: 6 months
Skills:
EIS : 3DEXPERIENCE Design and Engineering
Codebeamer
Experience Required: 6-8
Application Support & Operations
Provide L2/L3 support for PTC Codebeamer ALM across production and non production environments
Handle incident, problem, and change requests related to Codebeamer
Perform root cause analysis and resolution for:
Performance issues
Configuration errors
Workflow and permission issues
Coordinate with PTC Support for product defects, hotfixes, and enhancements
Configuration & Administration
Integrations & Toolchain Support
Monitoring, Reporting & SLA Management
Strong hands‑on experience with PTC Codebeamer ALM
Understanding of ALM concepts:
Requirements
Test management
Defect tracking
Traceability
Experience with:
Jira administration
Git / GitHub
Artifactory
Working knowledge of Linux / Windows server environments
To Apply : Send resume to
SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.
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