Infra Analyst

Hybrid in Buffalo, NY, US • Posted 2 days ago • Updated 2 days ago
Contract W2
12 Months
No Travel Required
Hybrid
$40 - $45/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Patching
  • ServiceNow

Summary

Primary purpose:

  • Support patching-related initiatives across a broad application population. Work can include contacting application teams, reviewing incidents, supporting increased patching frequency, tracking initiatives, and coordinating follow-up.
  • Scale: The team may reach out across approximately 200-300 application teams that consume the product. This is not one-to-one application support.
  • ServiceNow requirement: General working knowledge only. Candidate should be able to look up/review incidents and requests, assign items, and potentially pull reports. Developer-level expertise is not required.
  • Business skills: Strong communication, organization, ability to juggle multiple initiatives, and ability to explain technical problems to a broader audience.
  • Tools/administration: Comfortable creating PowerPoint materials and maintaining tracking in SharePoint and Excel. Project management experience is helpful.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114908
  • Position Id: 9097323
  • Posted 2 days ago
Contact the job poster
NN

Nitesh Nihale

Recruiter @ Mindlance
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