EHR Helpdesk Analyst 2nd Shift

Remote in Fully Remote, NC, US • Posted 1 day ago • Updated 1 day ago

Contract W2

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Contract Independent

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Job Details

Skills

Technical Direction
Help Desk
Electronic Health Record (EHR)
Health Care
Reliability Engineering
Printing
Technical Support
Healthcare Information Technology
Workflow
Remote Support
Printers
Mobile Devices
Software Troubleshooting
ServiceNow
Management
Service Level
Provisioning
Collaboration
Health Informatics
Documentation
Knowledge Base
Standard Operating Procedure
End-user Training
Epic
Change Management
HIPAA
IT Governance

Summary

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.

Key Responsibilities

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 90553186
Position Id: 2026-18208
Posted 1 day ago

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EHR Helpdesk Analyst 2nd Shift - TECHNOCRAFT SOLUTIONS - Remote in Fully Remote, NC, US | Dice.com