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IT Field Service Technician

Amarillo, TX, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

On-site

USD 50,000.00 per year

Fitment

Dice Job Match Score™

🔗 Matching skills to job...

Job Details

Skills

Field Service
Recruiting
Computer Hardware
Printers
Data Centers
Servers
Technical Support
HP Server
Customer Satisfaction
Customer Service
IT Infrastructure
Management
Rhino
Onboarding
Health Insurance
Life Insurance
Insurance
Payments

Summary

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us

Your skills

2 years of IT experience (or equivalent)
Experience in PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Driving licence
Excellent time management skill
This role is a salary non-exempt position with a targeted salary range of $50,000.00 USD - $55,000.00 USD.

Your tasks

As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided this includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.

Equipment installations
Upgrades
Repairs for clients' printers, PCs/Data Centers, servers, and other IT equipment
Providing technical support for HP servers and data center equipment
Diagnosing and resolving server and data center-related issues
Ensuring client satisfaction by delivering exceptional customer service

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.

Your benefits

Unlimited employment contract
Onboarding program
Buddy program
Health/ Medical insurance
Life insurance
Dental insurance
Sick leave payments
Internal career development program

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183364
Position Id: fc68326e3827dfb5539d3e62e19dbf1e
Posted 5 hours ago

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IT Field Service Technician

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