Application / Server Engineer

Job#: 3028665

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Application / Server Engineer

Location: 15 Falcon Parkway Schriever Air Force Base, Colorado Springs, CO, United States 80912

Clearance Level: Secret

Type: W2 contract, paid hourly. No C2C, 1099, or third-party submissions will be accepted. Only direct W-2 candidates will be considered.

Pay Rate Range: W2 $38.46 - $48.07

Job Description:

Application / Server Engineer supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:

• Be responsible for assisting in facets of a continuous 24/7 Global Network Operations Center, communicate with the MDA GNOSC event team, the GNOSC Mission Support Team, and execute Server/Applications duties in direct support of MDA events, exercises and war games.
• Create, and respond to Remedy Incident Tickets, working with customers to resolve network communication issues.
• Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity.
• Support and service maintenance activities to include Change Management coordination during the assigned shift night time.
• Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer.
• Perform administration of Linux and Windows environments to include troubleshooting, break fix activities, the patching and remediation of servers, and system audit log reviews as required.
• Provide for the operations and maintenance for complex application systems. Support for a variety of software platforms in an Active Directory environment utilizing MS SQL Server 2016/2019 and Internet Information Service (IIS) 10 as well as other tools.
• Battle Rhythm monitoring of applications. Troubleshoot and resolve found application issues. Resolve software conflicts, install, configure, patch, update Windows Server 2016/2019 application software, troubleshoot and resolve client-server and web application issues.
• Install/configure IIS and web applications. Troubleshoot and resolve issues for other applications technologies to include RHEL, Apache, Tomcat, and others. Apply DISA Security Technical Implementation Guides (STIGs) for web servers and websites
• Manage COTS, GOTS, and other developed software applications.
• Coordinate with the GNOSC Watch Officers, Event Team and other GNOSC MST personnel on IT Incident Management requirements, to ensure proper site, service and application outages and/or degradations are effectively escalated, managed and resolved with full communication of status, plans, and actions by providing senior leadership and the Government customer the latest status through resolution.
• Coordinate the Mission Support Schedule to ensure all CIO assets directly support event requirements and to work in concert with operations personnel, ensuring assets are identified and scheduled.
• Provide post event recommendations such as "Lessons Learned" and "Hot Wash" inputs.

The successful candidate will be able to:

• Coordinate with the GNOSC Manager, GNOSC Mission Support Team Lead, and Watch Officers to meet service levels defined for the IT Services organization.
• Coordinate with Change Management and other key leadership to ensure pre-defined service levels for the IT Services organization are achieved and to also provide insight into the impacts of the event posture.
• Execute the job roles/responsibilities
• Provide guidance and lead troubleshooting in dynamic, time constrained scenarios to matrix staff, including network, systems, servers, and application engineers, in a geographically distributed enterprise.
• Demonstrate excellent customer service skills and possess the ability to work with little supervision.
• Demonstrate proficiency in developing comprehensive and detailed documentation.
• Follow documented processes and procedures and provide feedback to update as necessary.
• Work well in team environment.

Basic Requirements:

• Must have 2 years of directly related experience
• Must have a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher.
• Must have an active DoD Secret Security Clearance

Desired Requirements:

• Have experience in metrics-based IT Operations and Maintenance
• Have experience with Remedy Ticketing System
• Have experience with Windows Server 2016/2019 and Linux
• Have experience with complex application systems, PowerShell, RHEL, IIS, Apache, Tomcat

Apex Benefits Overview

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.