Digital Product Manager, Lounge Services

Key Responsibilities

• Support the delivery and execution of the roadmap for Lounge Services
• Translate business requirements into well-defined user stories, acceptance
• criteria, and supporting documentation.
• Partner closely with engineering, content, and design teams to support feature
• development, testing, and launch readiness.
• Maintain and groom product backlogs to ensure clarity, prioritization alignment,
• and delivery efficiency.
• Track feature progress, proactively identify risks or dependencies, and escalate
• as appropriate.
• Support definition of KPIs and success metrics for new features and
• enhancements.
• Analyze performance data and customer feedback to inform iteration
• opportunities.
• ·Aid in the coordination of cross-functional communication to ensure stakeholders
• are aligned on timelines, scope, and launch expectations.

Skills & Qualifications

• Foundational experience in Product Management or a related role
• Familiarity with Agile methodologies and software development lifecycles.
• Strong written communication skills with experience drafting structured
• requirements or documentation.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Strong organizational skills and ability to manage multiple concurrent
• workstreams.
• Effective collaborator comfortable working across business and technical teams.
• Basic technical fluency (understanding of APIs, mobile/web development
• concepts, and analytics tools).

Preferred Qualifications

• Experience supporting digital products, internal tools, and backend services.
• Exposure to enterprise-level content management systems.
• Experience working in a large, matrixed organization with complex regulatory

Education & Experience

• 2–5 years of experience in Digital Product Management or a related field.