Organizational Change Management (OCM) Consultant | W2 Role | Remote | Must be from DMV area

Job Title: Change Lead – Membership Modernization Platform (OCM Lead)
Location: Remote (Candidate must be willing to travel to DC office occasionally for meetings/events)

Job Summary

Key Responsibilities

• Develop and maintain the overall OCM strategy, roadmap, and deployment plans.
• Conduct stakeholder analysis, engagement planning, and change risk assessments.
• Perform change impact assessments and maintain impact tracking documentation.
• Create and execute communication strategies, communication packages, and engagement materials
• Facilitate workshops, focus groups, and stakeholder sessions to gather feedback and drive alignment.
• Support training strategy development, learner analysis, curriculum planning, and training content validation.
• Lead organizational readiness assessments and deployment preparation activities.
• Partner with testing and business teams to validate readiness and adoption requirements.
• Develop adoption measurement approaches and monitor change effectiveness.
• Deliver executive reporting, governance updates, and leadership presentations.
• Provide go-live, hypercare, resistance-management, and transition support.
• Assess adoption outcomes and implement corrective actions to increase user adoption.

Required Qualifications

• Bachelor's degree in Business, Communications, Organizational Development, Human Resources, Change Management, or related field.
• 7+ years of Organizational Change Management experience supporting large-scale business or technology transformations.
• Proven experience leading change management activities during enterprise software implementations.
• Experience conducting stakeholder analysis, change impact assessments, communications planning, and readiness evaluations.
• Strong executive communication and presentation skills.
• Experience developing training strategies and supporting learning programs.
• Ability to work effectively with cross-functional teams, executives, and business stakeholders.
• Strong facilitation, consulting, and influencing skills.

Preferred Qualifications

• Prosci, CCMP, or other Change Management certification.
• Experience with Membership, CRM, Association Management, or Customer Relationship Management platforms.
• Experience supporting enterprise modernization or digital transformation initiatives.
• Background working within Agile, hybrid, or large-scale program environments.

Required Skills

• Organizational Change Management (OCM)
• Stakeholder Management
• Change Impact Analysis
• Change Readiness Assessment
• Communications Planning
• Executive Reporting
• Training Strategy & Development
• Adoption & Engagement Management
• Resistance Management
• Workshop Facilitation
• Governance Reporting
• Business Transformation
• Project & Program Support

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Asher Williams
Direct: 551-272-o129 | Desk: 2o1-497-1o1o Ext:1o5