Data Analyst (ADOBE CJA - FULLY REMOTE)

Job#: 3028534

Job Description:
Apex Systems is hiring a Data Analyst for a major Healthcare Company.

*YOU MUST BE AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT SPONSORSHIP*

Location: Fully remote anywhere in the United States.

Employment Type: 6-month contract with potential to extend or convert

Role Overview

We are seeking a Data Analyst with significant experience creating reports within the Adobe Customer Journey Analytics workspace UI. This role is responsible for handling complex data requests, reports, and predictive data modeling to support analytical data needs across the organization.

Imagine a role where you can seamlessly connect business objectives with tangible site usage metrics, showcasing the immense value delivered by the client's Digital Experience and Engagement department. Our mission is to craft digital experiences that not only fulfill our members' needs but also exceed their expectations and bring them joy.

In this position, you will have the unique opportunity to pioneer the next generation of behavioral usage tracking, setting the stage for current and future Data Analysts to thrive. You'll collaborate closely with product and business teams, demonstrating the true impact of data-driven decisions and helping shape the future of our digital landscape.

Our team works collaboratively to set and follow standards across our individual product domains. We are motivated, self-starters willing to push our limits to obtain the best outcomes. The purpose is to support the implementation of behavioral usage tracking that allows our team to provide progress toward OKRs and usage insights to help Product make data-driven decisions regarding web needs.

Team Composition - Small team, 60% FTE, 40% contractors

Key Stakeholders - Product Management, UX, Marketing & Platform Teams

Key Partners - web development, platform configuration, marketing

Motivators - team realignments happening during 2025 will require an Analyst that is confident in digging into this sub-set of experiences to assist product in showing the value of their deliveries.

Key Responsibilities

• Create and generate reports using the Adobe Customer Journey Analytics workspace UI.
• Analyze health management programs, including data collection, validation, and outcome measurement.
• Conduct internal data cleansing and data reconciliation analysis.
• Perform trend analysis in various functional areas of health care management, including financial, pharmacy, claims, provider, and member data.
• Produce reports for and interface with senior management and internal and external stakeholders.
• Gather and interpret business requirements and monitor data trends to proactively identify issues.
• Handle multiple projects and timelines effectively, communicating risks and issues to management.
• Assist with training lower-level Data Analysts.

Major deliverables to support our process: formulate requirements (business questions), tech spec (what data you need), QA guide (data integrity), feature-level dashboard that measures and shows progress toward defined OKRs, validation of data in the dashboard, presentation of analysis/outcomes and next steps/recommendations.

The following activities support these deliverables:

Attend daily standup with rotation of 1 of 6 agile development teams

Attend design reviews for new development work to get an understanding of the purpose and begin to formulate needed measurements to show progress toward success

Attend bi-weekly Data Analytics touch base to discuss ad hoc reporting needs that may come in from health plan/business stakeholders

Facilitate ad hoc design/requirements reviews with Analytics team members to maintain alignment in tracking standards across our team.

At least weekly discussion with Analytics Launch Developer to kick start any coordination that will be needed between the Agile Development Teams and Analytics Launch Developer

Performance: on time delivery of requirements; on time completion of dashboards that demonstrate value of web projects; effective collaboration with business partners (ability to manage scope creep, reduce cycles to final product by working with stakeholders to define outputs and remain aligned throughout life of the project).

Required Qualifications

Education: Bachelor's degree in a related field or equivalent experience.

Experience: 8+ years of statistical analysis or data analysis experience. Experience creating reports within the Adobe Customer Journey Analytics workspace UI is required.

Experience with custom report/dashboard creation using Adobe Customer Journey Analytics workspaces.

Deep understanding of digital analytics implementation requirements.

Ability to critically evaluate designs to ensure alignment with business objectives and site performance.

Proficiency in data visualization, demonstrating value without relying on traditional sales data.

Strong analytical skills and ability to interpret complex data sets

Excellent communication and collaboration skills

Technical Skills:

Data Analysis & Visualization - expert level

Extensive knowledge of Adobe Analytics/Adobe CJA dataset

Story telling and attention to detail

Preferred Skills:

Background in the health care industry

Experience with user experience (UX) design principles

Proficiency in designing wireframes or mockups using tools like Miro or Figma

Familiarity with agile project management methodologies

Compensation & Benefits

The pay rate for this position is between $70.00 and $75.00 per hour.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.