Do you like collaborating across teams to solve complex problems?Do you have a passion for cutting edge technologies and tackling system problems?Join our IT Support teamOur team is responsible for providing 24*5 Support to IT Applications built on the latest tech stack and consumed by internal business functions to support Akamai customers. We collaborate with cross-functional teams and business units to deliver application support and services.
Partner with the bestIn this role, you'll manage the secure, compliant, and efficient operation of Microsoft 365 (M365) services for government agencies. This role requires a blend of technical expertise, in-depth security and compliance knowledge, and exceptional problem-solving skills to maintain a secure cloud environment in adherence to stringent government regulations.
As a Systems Administrator II, you will be responsible for:
- Performing advanced administration of the M365 tenant and its core services, including user and license management, security policies, and application access.
- Managing security settings and compliance features using Microsoft 365 security and compliance centers to ensure adherence to government standards
- Developing and implement PowerShell scripts to automate repetitive operational tasks, including user onboarding/offboarding, reporting, and standardized configurations.
- Serving as a technical resource, troubleshooting and resolving complex technical issues, and performing root cause analysis for recurring problems.
- Monitoring service health, manage and deploy updates, and optimize the M365 environment for performance and availability.
- Creating and maintain technical documentation, standard operating procedures (SOPs), and training materials for end-users and IT staff.
- Working collaboratively with security, development, and end-user teams to implement new features, integrate M365 with other systems, and provide technical guidance.
Do what you loveTo be successful in this role you will:
- Have 5 years of relevant experience and a Bachelor's degree or its equivalent
- Have knowledge of core M365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Possess experience with Entra ID (formerly Azure Active Directory), including hybrid environments, user provisioning, and conditional access policies.
- Possess experience in PowerShell for automating administrative tasks.
- Have experience with Microsoft Purview, Defender, and Information Protection, with an understanding of data governance and government compliance standards.
- Have experience with GCC C High tenants is often required, due to their specific security and compliance needs.
Work in a way that works for youFlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work
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We power and protect life online, by solving the toughest challenges, together.At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.
Working for youAt Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.
About usAkamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.
Join usAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
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Compensation\n
Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $74,700 - $155,300/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.
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