Project Manager (HR Process Improvement)
Queens, NY, US • Posted 2 days ago • Updated 2 days ago.png%3Fformat%3Dwebp&w=828&q=75)

Neotecra, Inc
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Job Details
Skills
- Lean Six Sigma
- Process Improvement
- Project Management
- HR process
Summary
Role Summary
The Program Management Office (PMO) is seeking an experienced Project Manager – HR Process Improvement consultant to support enterprise-wide HR and People initiatives. This role will assist the Senior Manager of Process Management in overseeing, managing, and executing multiple HR process improvement programs across Talent Acquisition, Organizational Design & Development, Performance Management, Compensation, Benefits, and HR Operations & Analytics.
The Project Manager will serve as a key driver of continuous improvement, leveraging Lean Six Sigma methodologies, process modeling, and data-driven analysis to optimize workflows, improve efficiency, and standardize HR processes across the organization. This role also supports the organization’s business architecture and serves as part of the Center of Excellence for business analysis and process improvement.
Key Responsibilities
Perform cost-benefit analysis and PMO reporting for process improvement projects across multiple agencies
Lead process improvement initiatives focused on productivity, quality, safety, and operational efficiency
Conduct root-cause analysis, value stream mapping, and statistical analysis to identify improvement opportunities
Facilitate process re-engineering workshops with internal stakeholders and subject matter experts (SMEs)
Develop, review, and maintain business process models, organizational charts, and workflow documentation
Build and maintain process maps, project plans, data collection plans, and analysis reports
Create, update, and audit Standard Operating Procedures (SOPs) and standardized work documentation
Establish benchmarks, KPIs, and performance metrics to track program progress and outcomes
Identify synergies, gaps, and opportunities for process standardization and optimization
Support business architecture initiatives, including defining HR capabilities, processes, controls, and KPIs
Lead and support Kaizen events, continuous improvement initiatives, and cross-functional improvement teams
Required Qualifications
Certified Lean Six Sigma Green Belt from an accredited institution (Black Belt preferred)
Minimum 7 years of experience in Business Process Modeling and Management
Advanced proficiency in MS Visio for process mapping (required)
Strong experience conducting root-cause analysis and value stream mapping
Proven ability to lead and deliver strategic and local process improvement projects
Strong project management, coordination, and multi-tasking skills
Excellent verbal, written, presentation, and stakeholder communication skills
Strong analytical, problem-solving, and decision-making abilities
Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment
Technical Skills
Microsoft Office (Word, Excel, PowerPoint, Visio, Access)
Microsoft SharePoint (2010 or higher)
Microsoft Project (2010 or higher)
BPMN-based process modeling standards
Experience creating SOPs and standardized documentation
Working knowledge of PeopleSoft HCM and Oracle HCM
Experience with cloud migrations (preferred)
Preferred Experience & Knowledge
General knowledge of public mass transit assets and operations
Expert knowledge of Lean methodologies, including waste elimination, 5S, flow, error proofing, and Total Productive Maintenance
Experience leading Kaizen or Continuous Improvement events
Strong leadership and team facilitation skills
Ability to interact effectively with stakeholders at all organizational levels and external agencies
Additional Requirements
Ability to prepare concise, insightful reports in a timely manner
Strong organizational and planning skills with high attention to detail
Comfortable operating in a high-pressure, fast-paced environment
- Dice Id: 10109859
- Position Id: 8867594
- Posted 2 days ago
Company Info
About Neotecra, Inc
Neotecra is a leading provider of staffing, consulting, and solutions in the disciplines of information technology, engineering, administrative, finance and accounting. We give our clients the power to address their challenges and gain a competitive edge in the global market.
Our client base includes a wide spectrum of companies ranging from small start up companies to Fortune 1000 industry leaders. We develop a strong relationship with our clients and are committed to provide the highest level of customer satisfaction.
Leadership
Neotecra was founded by an experienced group of professionals based in the U.S and India with diverse and wide ranging experience in the areas of finance, project management, software architecture & development and human resource management. The leadership group is small, tight-knit and focused on attaining client objectives.
Team
Our constantly expanding team consists of talented professionals with experience gained from developing and delivering client focused solutions. We have formed our team with deliberate care so that as a client, you get what you see. Our skills cover a variety of hardware, software and operating environments and are constantly upgraded to meet the latest challenges in technology. Our consultants embed a balanced combination of technical, analytical and communication skills. We lay great stress on ongoing professional development and utilize a number of tools to hone our skills.
Capabilities
Neotecra is committed to providing innovative software solutions to its clients and recognizes the importance of technology. Our seasoned software professionals have expertise in a wide range of technologies including:
- Cyber security
- Cloud
- Business Intelligence
- Data Analytics
- Mobile/ Web Development
- AI and Machine Learning
Services include on-site and off-site development, project consultancy, requirements gathering and system architecture. We undertake long-term projects on a contract basis with reputable clients. Our goal is to clearly understand our client's need and provide them with real and lasting solutions that meet and exceed their expectations.
Our Commitment
At Neotecra, we understand that delivering client-focused solutions involves not only development of the optimal solution using the most appropriate tools and technologies but also implementation of the solutions developed in the client environment. Given the fact that product and project life cycles are constantly growing shorter, we understand that setting and meeting aggressive implementation schedules is a must for realizing planned payoffs for projects. Further, maintaining the highest standards of quality is a prerequisite for avoiding time and cost overruns. We are committed to devote all resources towards meeting your targets. We spend considerable time in the planning and design stages and then provide appropriate resources to the engagement.
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