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Senior Program Manager

Detroit, MI, US • Posted 6 days ago • Updated 6 days ago

Full Time

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Summary

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. 

*This is an exempt position. Salary commensurate with experience*

Overview:
Location: Remote – Michigan Based
Salary: $90,000 - $98,000

We are seeking a Senior Program Manager who will support our client with leading large-scale, customer-driven IT programs that improve customer experience and business outcomes across complex, global environments. This role will partner with executive stakeholders and cross-functional teams to bring structure to ambiguity, drive alignment, and deliver measurable results. The ideal candidate is a highly analytical, customer-focused leader with strong technical expertise and executive-level communication skills.

Duties:

Partner with business stakeholders, cross-functional teams – Manufacturing, Distribution, Finance, IT infrastructure across geographies to integrate multiple systems to create robust supply chain operations.
Define application program scope, goals and deliverables; incorporate input from cross-functional team members and communicate to senior stakeholders.
Create, maintain, and drive schedule by monitoring progress, coordinating activities, and resolving problems. Implement, manage, and communicate program changes.
Actively assess program health, utilize technical, managerial, and leadership skills to keep program velocity on track. Understand and exercise escalation process both internally and externally to ensure high quality, on-time delivery.
Lead complex technology partnerships with external vendors, integrate external teams and results into critical path and manage deliverables against SOW’s.
Work closely with workstream owners and dependent teams in defining the vision and ensuring team is doing the right thing for the acquisition entity
Prioritize team activities, lead decision-making process, and make appropriate commitments to dependent teams and stakeholders.
Proactively identify and manage program risk; apply sound engineering problem-solving techniques and innovative mitigation plans to deliver excellence.
Lead design control activity, including but not limited to requirements, risk analysis, verification and validation protocols and reports, design transfer.
Lead process improvement as required to deliver scope of work assigned.
Support Quality Assurance and Regulatory Affairs during relevant to GxP Application validation processes.
Assist in management of headcount, budget, and purchasing activities.
Present project updates to senior-level stakeholders, welcoming feedback and implementing/driving changes quickly.
Build and execute operational and technical project plans, facilitate all project gate reviews, utilize PPM tool and effectively escalate issues to meet the project milestones/goals.
Demonstrate high adaptability and flexibility to take responsibility to support new projects that has priority and as communicated.

Mandatory Qualifications:

Bachelor’s degree in IT, Business Administration, Computer science or related fields
15+ years of work experience as a Project Manager
3+ years of experience as a Program Manager
3+ years of experience in Pharma/Life Science industry
PMP or relevant Project Management certifications

Desirable Qualifications:

Program Management experience overseeing enterprise level programs
Customer experience platform implementation leading multiple project teams working with several vendors and business groups
Experience working with various business stakeholders, preferably in a large global organization
Experience with traditional Waterfall/iterative project management framework and Agile methodologies
Expertise in using different project management tools including Planview, MS Project plan, reporting dashboards and metrics.
Effective resource management, budget and change management, while delivering consistent quality implementation to stakeholder expectations
Strong communicator with effective presentation skills delivering formal presentations & risk mitigations, benefits & financial realizations.
Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals & priorities
Effective conflict & impediments management in a fast-paced environment, take higher responsibilities working with cross functional team who are working on multiple priorities
Excellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines.
Excellent written and verbal communication skills.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:

Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications

Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes
Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
- You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

AI processing data is retained for a maximum of 90 days, after which it is deleted
All data sent to AI tools is encrypted in transit and at rest
AI tools comply with applicable privacy laws including GDPR and CCPA
Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91116955
Position Id: 9311
Posted 6 days ago

Contact the job poster

Katerina Kakantoussis

Recruiter @ Cloud and Things

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