CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
The Business Analyst (BA) performs business analysis work to support the Compliance and Quality Control Division's Solicitation Review System's re-write project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, and prioritizing needs. The BA coordinates the gathering, development, documentation, and verification (testing) of requirements and works under limited supervision with considerable latitude for initiative and independent judgment.
- Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and effective communication with stakeholders and the development team. Responsible for coordinating, scheduling, and leading all requirements-gathering meetings. (40%)
- Conduct gap analysis of existing system functionality against desired system functionality for the Solicitation Review System, including workflows and reporting through PowerBI. (20%)
- Collaborate daily with the Senior Systems Advisor to track the development and implementation of requirements and test new and existing system functionality for adherence to business requirements for the Solicitation Review System. Update and maintain requirements documentation throughout the life of the project. (30%)
- Report weekly to the Director of Contract Compliance Unit regarding progress, potential issues, and overall status. (10%)
DELIVERABLE REQUIREMENTS
1. Requirements Documentation Package Solicitation Review System (SRS)
A comprehensive set of documents capturing the current state, future-state needs, functional specifications, and reporting requirements for the new Jotform based Solicitation Review System. The documentation must be sharing with the Senior Systems Advisor as it is being developed. The Senior Systems Advisor will work on development as the requirements are gathered to ensure timeliness of the project. This package must include the following Deliverables:
1.1 Current-State Documentation, including:
- Process maps of existing workflows (from Microsoft Forms to PowerAutomate to Excel to PowerBI).
- Field inventory documenting all data fields used across Forms, Excel files, PowerAutomate flows, email templates, and PDF outputs.
- User roles and permissions, including who submits, reviews, approves, and receives communications.
- Catalog of notifications, triggers, and automated actions in the current PowerAutomate setup.
- E-mail Templates used for automated system e-mails.
- Draft shared throughout development of Deliverable, completed version due 22 Business Days following Contract Execution.
1.2 Future-State Requirements
a) Functional Requirements Document, which must include:
1) Step-by-step workflow description for each stage of the Solicitation Review process.
2) Required form logic, branching, validation, and conditional workflow steps.
3) Email triggers, recipients, templates, timing, and conditions.
4) PDF generation requirements (content, formatting, data fields, branding).
5) Data capture requirements, including revised field definitions.
b) Requirements traceability matrix, which must link business needs to functional requirements to test cases.
c) Updated e-mail templates for automated system e-mails.
Draft shared throughout development of Deliverable, completed version due 15 Business Days following completion of Deliverable 1.1.
1.3 Reporting Requirements, which must include a clear definition of:
a) Required metrics, KPIs, filters, and drill-downs.
b) Required alignment rules between legacy Excel data and new Jotform submissions.
c) Data transformation and mapping specifications.
d) Data quality rules and business logic.
Draft shared throughout development of Deliverable, completed version due 5 Business Days following completion of Deliverable 1.2
2. Gap Analysis & Recommendation Report
A structured analysis comparing current vs. future needs and identifying what must be changed or built. This report includes:
2.1 Gap Identification, which must include:
a) Workflow discrepancies (e.g., PowerAutomate actions that must be replicated or redesigned in Jotform).
b) Data field gaps between old Excel model and new Jotform model.
c) Reporting gaps between current and desired PowerBI capabilities.
d) Process pain points identified during interviews.
Due 5 Business Days following completion of Deliverable 1.2.
2.2 Recommendations, which must include:
a) Proposed solutions for each gap.
b) Required form modifications.
c) Suggested workflow improvements.
d) Risks, assumptions, and dependencies.
e) Recommended approach for combining legacy AND new data in PowerBI.
Due 5 Business Days following completion of Deliverable 1.2.
3. Implementation Support & Collaboration Deliverables
These deliverables are required to support the Senior Systems Advisor during development:
3.1 Requirements Change Log, which is a running, version-controlled log that must document:
a) New requirements
b) Modified requirements
c) Requirements removed or deferred
d) Stakeholder approvals
Submitted weekly, and immediately following any updates, to Senior Systems Advisor following completion of Deliverable 2.1 & 2.2.
3.2 Weekly Collaboration Artifacts, which must include:
a) Meeting summaries
b) Action items
c) Clarifications to technical requirements
Submitted weekly to Senior Systems Advisor following completion of Deliverable 2.1 & 2.2 until Contract termination.
3.3 User manual covering the new system for all user roles. Submitted to the Director of Contract Compliance and Senior Systems Advisor 5 Business Days prior to Contract termination.
4. Testing Assets & Validation Deliverables
4.1 Master Test Plan, which must define the approach for validating both systems, including:
a) Testing scope
b) Test methodology
c) User acceptance testing (UAT) roles
d) Environments and prerequisites
Due 20 Business Days following completion of Deliverable 2.1 & 2.2
4.2 Test Cases & Scripts, which must validate all requirements including:
a) Jotform workflow paths
b) Form field validation
c) Email triggers and PDF output checks
d) Data exports
e) PowerBI logic and metrics
f) Integration of legacy and new data
Due 20 Business Days following completion of Deliverable 2.1 & 2.2
4.3 Test Execution Results, which is a documented summary that must contain:
a) Pass/fail results
b) Issues and severity ratings
c) Retest outcomes
d) Verified alignment to requirements
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