Brand Manager

Title: Brand Manager
Location: Remote
Duration: 9 + month contract
Compensation: $80.00 - $84.21/hr 
Work Requirements: , Holders or Authorized to Work in the U.S.

Brand Manager

Our client is seeking a strategic and insight-driven Brand Manager to support brand development, consumer insight, and customer satisfaction initiatives for our Greenhouse concept centers. This role contributes to shaping the future donor experience by helping define, test, and refine new center concepts that integrate physical and digital experiences.  Operating at a Level 6 (Manager) scope, this role serves as the voice of the donor—using research, data, and collaboration to inform brand decisions, guide marketing strategy, and improve experiences across key touchpoints. The Brand Manager works closely with cross-functional partners to translate insight into action and support the successful launch and optimization of concept center pilots.
Key Responsibilities

• Lead day-to-day brand management activities for Greenhouse concept centers, including positioning, value proposition, messaging frameworks, and tone of voice.
• Partner with external agencies to support development of concept brand foundations and external concept naming.
• Ensure brand intent is clearly translated into creative, messaging, and experience design inputs.

Consumer Insight & CSAT

• Design and manage consumer research initiatives, including qualitative, quantitative, and behavioral research.
• Own CSAT strategy for Greenhouse concept centers, including survey setup, execution, and integration across digital and in-center experiences.
• Monitor experience performance and donor sentiment, identifying key drivers of satisfaction and opportunity areas.

Strategy Translation & Activation

• Translate consumer insight, testing results, and CSAT findings into clear, actionable recommendations that improve donor experience, brand perception, and satisfaction.
• Support development of consumer marketing and go-to-market plans for concept center pilots.
• Contribute to test-and-learn initiatives, evaluate results, and apply insights to refine future concepts.

Cross‐Functional Partnership

• Partner closely with Digital Experience teams to ensure brand and experience consistency across platforms.
• Collaborate with Operations partners to align brand intent with in-center delivery.
• Work with the broader Greenhouse project team to support innovation, experimentation, and concept evolution.

Key Stakeholders

• Digital Experience & Product – brand and experience integration
• Operations – in-center execution and experience delivery
• Greenhouse Project Team – concept development and pilot execution
• External Agencies & Research Partners – brand, naming, and insight generation

Experience & Capabilities

• 6–8 years of experience in brand management, consumer marketing, experience strategy, or related roles.
• Demonstrated experience supporting brand positioning, consumer research, and CSAT or customer experience measurement.
• Strong strategic thinking skills with the ability to synthesize insight into actionable recommendations.
• Experience partnering cross-functionally and influencing without direct authority.
• Clear communicator comfortable presenting findings and recommendations to senior stakeholders.

Preferred

• Agency management or agency-side experience.
• Experience working in test-and-learn, pilot-driven, or concept innovation environments.
• Exposure to regulated or high-consideration consumer categories.

• Owns defined brand and insight workstreams vs. enterprise brand strategy
• Hands-on management of research, CSAT, and agency partners
• Strategic contributor with executional accountability
• Cross-functional influence without people-management or P&L ownership
• Operates effectively in ambiguity while delivering measurable outcomes

Our benefits package includes: 

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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