Business Analyst

Grand Rapids, MI, US • Posted 5 hours ago • Updated 5 hours ago
Full Time
On-site
Company Branding Image
Fitment

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Job Details

Skills

  • Project Delivery
  • Functional Requirements
  • Testing
  • Specification Gathering
  • Process Mapping
  • User Stories
  • Workflow
  • Use Cases
  • Development Testing
  • Project Management
  • Gap Analysis
  • Process Improvement
  • Acceptance Testing
  • Dashboard
  • Presentations
  • Management
  • Collaboration
  • Emerging Technologies
  • Insurance
  • Professional Development
  • Innovation
  • HTC

Summary

Job Title: Business Analyst

Overview / Summary
We are seeking a Business Analyst to gather, analyze, and document business requirements while supporting project delivery and implementation efforts. The role involves working closely with stakeholders and cross-functional teams to define requirements, improve processes, support testing activities, and ensure business objectives are achieved.

Key Responsibilities

  • Gather, analyze, and document business requirements from stakeholders.
  • Translate business needs into functional and technical specifications.
  • Conduct requirement workshops, interviews, and process mapping sessions.
  • Create Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, workflows, and use cases.
  • Collaborate with development, QA, and project management teams.
  • Perform gap analysis and recommend process improvements.
  • Support testing activities, including User Acceptance Testing (UAT) and validation.
  • Track project progress and ensure timely delivery of business objectives.
  • Prepare reports, dashboards, and presentations for management.
  • Coordinate with cross-functional teams to ensure smooth implementation.

Required Qualifications

  • Experience gathering, analyzing, and documenting business requirements.
  • Ability to translate business needs into functional and technical specifications.
  • Experience conducting requirement workshops, interviews, and process mapping sessions.
  • Experience creating BRD, FRD, user stories, workflows, and use cases.
  • Ability to collaborate with development, QA, project management, and cross-functional teams.
  • Experience performing gap analysis and recommending process improvements.
  • Experience supporting UAT and validation activities.
  • Ability to track project progress and support business objective delivery.
  • Experience preparing reports, dashboards, and presentations for management.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Onsite #LI-NS1 #NowHiring

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10122753
  • Position Id: 243422
  • Posted 5 hours ago

Company Info

About HTC Global Services

HTC Global Services, established in 1990 and headquartered in Troy, Michigan, is a leading global information technology, and business process services company with operations across North America, Europe, Asia Pacific, Middle East, and India. We leverage our expertise in legacy and emerging digital technologies to deliver transformative outcomes for our enviable list of clients, which includes Fortune 1000 companies.

Our new vision Reimagining a better-shared world and mission Bringing human expertise to tech for delivering purposeful solutions that amplify value is at the heart of our transformation approach, powered by cloud, platform mindset, and engagement. Our motto Let s make digital change happen is our commitment to empower our clients to succeed in this digital world. While our values integrity, teamwork, the pursuit of excellence, committed, customer-centric, and thought-leadership, defines our character and behavior. 

Mission:
Bring human expertise to tech in order to deliver purposeful solutions that amplify value.

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