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Broadband Triage Engineer

Philadelphia, PA, US • Posted 8 hours ago • Updated 8 hours ago

Full Time

Travel Required

On-site

120000/yr

S3 Staffing USA

Fitment

Dice Job Match Score™

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Job Details

Skills

C
C++
Pythin
SQL
Git
Jira

Summary

Broadband Triage Engineer (Very high priority)

Location: Philadelphia, PA

Client: Comcast

Job Description:

Your daily tasks:

Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform.
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.

What You’ll Bring:

Experience and strong ability in C/C++, Python, and Linux experience. You’ll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
Proven expertise in at least one scripting language, such as Bash, Python, or Go.
Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
Experienced in Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
SQL and/or Amazon Athena experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91159673
Position Id: 8935842
Posted 8 hours ago

Company Info

About S3 Staffing USA

S3staffingusa is an industry-leading consultant firm specialising in IT-based staffing and software development solutions. We serve as an effective teammate for our international partners to help meet the business objectives set by end customers. Over the past few years, we’ve maintained a steadily growing presence in the industry, and can currently boast of a 200+ strong resource organisation to supervise our customers’ critical operations and intricate business applications.

Our firm is based on the philosophy of cultivating long-term relationships with clients, which is achieved by mastering development of cutting-edge technologies and incorporating proven process-driven methodologies into our workflow. Such competitive advantages are the secret behind how we provide effective, timely technology solutions to our clients, while strictly adhering to budget limits and being involved in a collaborative approach with them. If technology-based solutions to tackle a dynamic and demanding business environment are necessary, then look no further than S3staffingusa.

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