System Administrator- Charlotte

Description
The Sr IT Support Partner delivers high-impact IT Tier III support for our client, helping maintain and enhance the technology experience across computers, tablets, mobile devices, printers, handheld scanners, applications, and other end-user tools. This role combines hands-on technical support, asset lifecycle management, incident resolution, and project deployment support with a strong focus on customer satisfaction, continuous improvement, and ServiceNow-driven service delivery. The ideal candidate is a skilled problem solver and trusted partner who can work independently, coach peers, support enterprise initiatives, and help drive efficient, standardized IT operations.
Skills
Support, Troubleshooting, Windows 10, Customer service, Desktop
Top Skills Details
Support,Troubleshooting,Windows 10,Customer service,Desktop
Additional Skills & Qualifications
Employee client support: computers, tablets, mobile devices, printers, handheld scanners and peripherals
Maintain client hardware lifecycle and asset management activities
Provide Level 2 and 3 support
Provide partnership and support for IT related projects
Complete minor and major incident management
Support application and emerging technology deployment support
Fulfill hardware and software requests
Provide employee training related to employee used hardware and IT processes
Partner with teams on providing continuous improvement, MDI and lean thinking to IT processes, tools and services
Coaches and trains peer IT Service Operations Specialists
Key stakeholder in Lean activities
Participates in enterprise root cause analysis and solutioning
Engaged in IT Subject Matter Expert activities
Lead team deployments, data collection or upgrade activities
Create, maintain, and adhere to standard work.
Support will be provided as during normal business hours, as well as occasional after-hours support
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Davidson, NC.
Pay and Benefits
The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Davidson,NC.
Application Deadline
This position is anticipated to close on May 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.