Hiring,
Greetings from Modern Agile Technologies.
Position: Peoplesoft Service Delivery Manager
Location: Seattle, WA (Onsite)
Duration: Fulltime
Job Description:
Must Have Technical/Functional Skills
Primary Skills:
• Understanding the Peoplesoft Finance
• Knowledge in trouble shooting, maintenance and support of Oracle PeopleSoft applications & financial reporting
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Proficiency in the use of analytic tools and strong analytical thinking
• Ability to prioritize effectively
• Excellent knowledge of user-centered design principles
• Excellent oral and written communication, including presentation skills
• Ability to work with large teams and a variety of people, including users, product development team members and management team members.
• Understanding of design quality standards
• Experience in ASP, ASP.Net, C#, MVC, Angular, DevOps,
• HTML/CSS, JavaScript
• Reporting: Crystal Reports
• Experience in creating understanding documents based on available source code
• High proficiency in gathering and documenting requirements
• Familiarity with Agile methodologies and the ability to work in an Agile development environment
• Database: Understanding of SQL and ability to write complex SQL queries, ability to diagnose queries, and work with DBAs
• Leverage cloud technologies, specifically Amazon Web Services (AWS), to optimize system performance, scalability, and reliability
• Good to have understanding on Autosys
• Own end to end PeopleSoft application support across Production and Non Production environments.
• Ensure adherence to SLAs, OLAs, SLOs, and error budgets; publish service dashboards and reports.
• Manage Incident, Problem, Change, and Request processes aligned to ITIL.
• Drive root cause analysis (RCA), 5 Why, and preventive actions to reduce repeat incidents and MTTR.
• Plan and execute PeopleSoft PUM images, PeopleTools upgrades, tax/regulatory updates, and environment refreshes.
• Ensure batch processing, Process Scheduler (PSPRCSRV), integrations, and interface stability.
• Worked on Month end, quarter end and year end project activities.
• Worked in large service programming and ensuring offshore and onshore service model
Secondary Skills:
• Team Collaboration / Team Player
• Item Tracking experience (TFS)
• Basic understanding of Servers, Apache or IIS configuration.
• Knowledge of web SSL certificate renewal process
On call support (weekends and off business hours) and production support
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