Lab Computing Analyst

Overview

We are seeking a Laboratory Computing Analyst to support and maintain critical laboratory systems, instrument-connected workstations, and regulated computing environments. This role is responsible for ensuring the reliability, compliance, and performance of laboratory applications while providing technical support to scientific and laboratory personnel. The ideal candidate will combine strong technical troubleshooting skills with knowledge of laboratory systems and regulated environments.

Key Responsibilities

• Provide administration, maintenance, and end-user support for laboratory systems including Empower, LabX, NuGenesis, and other laboratory applications.
• Troubleshoot issues affecting laboratory software, instrument-connected workstations, data acquisition systems, and instrument interfaces.
• Support laboratory users by diagnosing and resolving hardware, software, application, and connectivity issues in a timely manner.
• Ensure laboratory systems remain operational to minimize disruptions to testing, research, and production activities.
• Perform software installations, upgrades, configurations, and system validations within laboratory environments.
• Support instrument-connected PCs, operating systems, network connectivity, and peripheral devices.
• Collaborate with laboratory personnel, quality teams, and IT groups to resolve technical and compliance-related issues.
• Create and maintain technical documentation, standard operating procedures (SOPs), and support knowledge articles.
• Participate in system implementations, upgrades, and technology improvement initiatives within the laboratory environment.

Compliance & Quality Responsibilities

• Support GxP-regulated laboratory systems to ensure compliance with GMP, GxP, and corporate quality standards.
• Perform audit trail reviews and system monitoring activities to support regulatory requirements.
• Assist with data integrity investigations, corrective actions, and compliance remediation efforts.
• Maintain accurate documentation and change control records related to laboratory systems.
• Participate in validation activities and support regulatory audits and inspections as required.
• Ensure laboratory computing systems adhere to security, access control, and data retention policies.

Required Qualifications

• Experience supporting laboratory applications such as Empower, LabX, NuGenesis, or similar laboratory information and instrument management systems.
• Strong technical troubleshooting skills across Windows-based systems, applications, and laboratory computing environments.
• Experience supporting instrument-connected PCs and laboratory workstations.
• Understanding of GxP, GMP, data integrity principles, and audit trail requirements in regulated environments.
• Knowledge of Active Directory, user administration, system access management, and endpoint support.
• Ability to analyze technical issues, identify root causes, and implement effective solutions.
• Strong written and verbal communication skills with the ability to support scientific and non-technical users.

Preferred Qualifications

• Experience working in pharmaceutical, biotechnology, life sciences, or other regulated laboratory environments.
• Familiarity with laboratory instrumentation and instrument integration technologies.
• Experience supporting computerized system validation (CSV) activities.
• Knowledge of laboratory network connectivity and enterprise IT infrastructure.

Key Competencies

• Laboratory application support expertise
• Technical troubleshooting and root-cause analysis
• Data integrity and regulatory compliance awareness
• Customer service and end-user support
• Documentation and process improvement
• Ability to work effectively in a highly regulated environment
• Strong attention to detail and quality-focused mindset

Job Type & Location
This is a Contract position based out of North Chicago, IL.
Pay and Benefits
The pay range for this position is $54.95 - $59.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in North Chicago,IL.
Application Deadline
This position is anticipated to close on Jul 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.