Momento USA is a global technology consulting, talent acquisition, and creative development firm that addresses clients' most pressing needs and challenges. We are currently looking for Senior Observability Engineer (ESS Platform SME).
Job Title: Senior Observability Engineer (ESS Platform SME)
Location: On-site – McLean, Virginia / Plano , TX 3 days onsite.
Must have skills: Elastic Search, Elastic cloud, Kibana, ELK Stack.
Role Overview:
We are seeking a highly experienced Senior Observability Engineer with deep expertise in ESS (Elastic Stack) to lead and accelerate the development of enterprise-grade observability capabilities across mission-critical applications. This role requires a hands-on SME who can design, build, and scale observability dashboards, APM, tracing, and monitoring solutions exclusively within ESS. The candidate will play a key role in transforming current monitoring into a proactive, intelligent, and scalable observability ecosystem.
This is a high-impact, fast-paced engagement (target < 6 months) requiring ownership, technical depth, and execution excellence.
Key Responsibilities:
ESS Observability Architecture & Implementation
- Design and implement end-to-end observability solutions using ESS (Elastic Stack).
- Build a centralized observability layer covering all MF applications.
- Ensure block-level aggregation with drill-down to:
- Application-level metrics
- APM traces
- Logs and events
- Service dependencies
Dashboard Engineering (Critical Priority)
- Develop and scale a large backlog of ESS dashboards, including but not limited to:
- Cluster Health (OCP/K8s)
- API & APM Dashboards
- Service Health & Dependency Monitoring
- Pod Status / Restart / Scaling Metrics
- HTTP Status Analytics (200/400/500 trends)
- Transaction Processing Metrics
- Infra Metrics (CPU, Memory, Disk, Network)
- Synthetic Monitoring & Availability
- Build intuitive, drill-down dashboards from MF Block → Service → Application level.
APM, Tracing & Monitoring Expansion
- Expand ESS-based:
- Application Performance Monitoring (APM)
- Distributed tracing
- Real User Monitoring (RUM)
- Synthetic monitoring
- Enable end-to-end traceability across microservices.
Proactive Observability & Alerting
- Design and implement smart alerting rules:
- Move from reactive → proactive detection
- Reduce noise, improve signal quality
- Define SLOs, SLIs, and error budgets
- Enhance anomaly detection and trend analysis
Collaboration & Leadership
- Work closely with:
- EOT Observability Team
- Internal CDLs
- Application teams
- Act as ESS Observability SME
- Provide guidance, standards, and best practices
Required Skills & Experience:
- Strong hands-on experience with ESS (Elastic Stack):
- Elasticsearch
- Logstash
- Kibana
- Beats / Elastic Agent
- Elastic APM
- Proven experience building enterprise-scale observability dashboards in ESS
- Deep understanding of:
- Microservices architecture
- Kubernetes / OpenShift (OCP)
- Experience with:
- APM, distributed tracing, logging, metrics correlation
- Ability to design multi-layer observability (infra → platform → app)
Strongly Preferred:
- Experience with:
- Synthetic monitoring tools integrated with ESS
- Real User Monitoring (RUM)
- Service maps and dependency graphs
- Knowledge of:
- CI/CD observability integration
- Alerting frameworks within Elastic
- Scripting: Python / Shell / Groovy (nice to have)
Soft Skills:
- Strong ownership mindset
- Ability to work under aggressive timelines
- Excellent problem-solving skills
- Clear communication with technical and non-technical teams
Success Criteria (First 3–6 Months):
- Deliver enterprise-grade ESS observability dashboards
- Achieve full MF application visibility
- Implement end-to-end APM + tracing coverage
- Establish proactive alerting framework
Additional Notes:
- Candidate must be an ESS expert — alternative tools experience alone will not be sufficient.
- This is a high-priority, business-critical role with immediate impact expectations.
Thanks,
Samuel Brown
Momento USA | Exceeding Customer Expectations…
440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031
Interstate Business Park
Tel : Direct: / Extn 1020
Email: Web:
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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