ServiceNow Admin :: Remote

Hybrid • Posted 3 days ago • Updated 2 hours ago
Full Time
Hybrid
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Job Details

Skills

  • ServiceNow
  • Administration
  • CSA
  • CIS

Summary

ServiceNow Admin
Remote

Level / experience:
5 7 years hands-on ServiceNow implementation, with Now Assist or agentic AI delivery exposure.
Certifications:
CSA - required
2 x CIS - required
Advanced ServiceNow certifications - required
Now Assist installed and configured on the candidate's own employee instance - required prerequisite


Primary responsibilities:
Deliver AISP advisory sessions across a portfolio of 8 10 concurrent customers.
Perform hands-on agent activation on RAD sprints alongside the technical lead.
Drive assist consumption within engagements toward the adoption-incentive gate.
Produce technical and usage documentation at RAD handoff.
Move through the third-engagement efficiency curve toward steady-state delivery (< 41 hours per AISP).
Key skills:
Hands-on ServiceNow configuration and Now Assist implementation capability.
Self-directed delivery across multiple concurrent customers.
Comfortable switching between advisory-only (AISP) and hands-on (RAD) modes without blurring scope.
Customer-facing confidence and clear communication.

Thanks,

Milind Pandey

Arkhya Tech INC.

1020 Elden St, Suite #102, Herndon, VA 20170

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91012405
  • Position Id: 2026-2503
  • Posted 3 days ago

Company Info

About Arkhya Tech

Arkhya Technologies, Inc. is a premier software solutions and services company, headquartered in Herndon, VA. Since founded, we have provided premium software development and strategy expertise to hundreds of companies around the world. With a unique focus on building strong, collaborative relationships with clients, Arkhya Tech has created a solid reputation for exceeding our client expectations with quality work and fast delivery turnaround. When you partner with us, you will work with the highest-quality development talent and project managers.

Arkhya Tech s has a proven track record of delivering results through its global delivery centers and flexible engagement models. We provide a variety of services including Enterprise Applications, Mobility, Cloud Solutions, Web Design & Development, Digital Marketing, and Staffing Services.Our exceptional leaders and engineers work on software applications, web development, mobility solutions, and cloud-based services.We work closely with our clients to help them successfully build and execute their most critical strategies.

Over the years Arkhya Tech has successfully completed a wide range of development projects in the finance, manufacturing, healthcare, government, education, e-commerce, travel, pharma and retail sectors. This industry experience, combined with our expertise in the latest technologies, enables us to successfully adapt to our clients' diverse needs and makes Arkhya Tech is the best choice.

Our Mission

Our mission is to partnering with customers, understanding and syncing with their vision and values of business and offer services with integrity and work ethics aligned all across our team, participating in delivery of our services.

Our Vision

To be the trend setter in delivering services through digitization of enterprise operations.
Innovation is our life blood, driving us constantly in providing consistently awe-inspiring solutions to our global customers in our focus areas.

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