AI Governance Coordinator

Job Title: AI Governance Coordinator
Type: Contract
Compensation: $43.94 per hour
Work Model: Remote – offsite - must work Eastern Time Zone business hours

Responsibilities
• Support the AI Governance Lead in operationalizing the enterprise AI governance program, including managing the use case registry, executing risk assessments, coordinating mitigation follow-ups, and supporting audit and regulatory readiness.
• Maintain the AI use case registry as the system of record for lifecycle stage, risk tiering, ownership, and value categories.
• Review and validate risk ratings for active and pending AI use cases; adjust ratings as needed based on updated context, control posture, or governance criteria.
• Issue and collect supplemental questionnaires for high- and medium-risk use cases; ensure responses are complete, accurate, and stored for audit readiness.
• Track and follow up on mitigation actions for high- and medium-risk use cases through to formal close-out.
• Coordinate periodic reviews of registered use cases to ensure risk ratings and mitigations remain current.
• Support the implementation, migration, and ongoing operation of the AI governance platform — including data validation, intake workflow testing, and user onboarding.
• Operate the AI use case intake process — triaging new submissions, routing to appropriate reviewers, and ensuring timely risk scoring and disposition.
• Continuously improve governance processes as the program matures from manual to software-enabled operations.
• Manage assigned items from internal and third-party assessment project plans, including follow-ups with action owners, status tracking, and escalation of delays.
• Draft guardrail documents, process flows, and supporting documentation required to close identified gaps.
• Track and document mitigation activities, evidence collection, and final close-out for each assigned item.
• Partner with control function teams (Risk, Compliance, Privacy, Information Security) to ensure AI governance activities align with enterprise control frameworks.
• Draft communications, mitigation plans, follow-up correspondence, and governance reporting on behalf of the AI Governance Lead.
• Support audit and regulatory inquiries by preparing factual, audit-ready documentation and evidence packages.

Requirements
• 1-2 years of direct AI governance or AI risk management experience, including AI use case review, risk assessment, working with business users on AI risk mitigation, and managing AI use case inventory.
• Demonstrated experience in review and challenge roles such as third-party risk assessments, information security assessments, risk and control self-assessments (RCSAs), or privacy risk assessments.
• Curiosity, initiative, and willingness to learn/research about new AI tools and associated risks.
• Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and healthcare regulatory requirements (HIPAA, CMS).
• Experience with governance, risk, and compliance (GRC) tooling.
• AI Governance certifications and training is a plus.
• Bachelor's degree in Business, Information Systems, Risk Management, or a related field; equivalent experience considered.
• 3–5 years of experience as a business analyst, governance analyst, or risk/compliance analyst in a regulated industry.
• Demonstrated experience in review roles such as third-party risk assessments, information security assessments, RCSAs, or privacy risk assessments.
• Strong communication and collaboration skills, with proven experience working alongside control function partners.
• Excellent writing skills to draft clear, audit-ready communications and documentation.
• Strong organizational skills to manage multiple workstreams, deadlines, and stakeholders concurrently.
• Curiosity, initiative, and willingness to learn/research about new AI tools and associated risks.

Preferred Qualifications
• AI Governance certifications and training.
• Familiarity with AI governance frameworks (NIST AI RMF, ISO 42001) and healthcare regulatory requirements (HIPAA, CMS).
• Experience with governance, risk, and compliance (GRC) tooling.
• Healthcare payer or highly regulated industry experience preferred.
• Experience supporting audit, regulator, or third-party assurance engagements.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1