Lead the Technology Solutions That Power Business Performance at Liberty Dental Plan
As the Director, IT Applications, you will have the opportunity to shape enterprise application strategy, lead technology modernization efforts, and develop high-performing teams that deliver meaningful business outcomes across the organization.
This is a highly visible leadership role reporting to the VP, Application Development, with responsibility for leading application delivery, support, operations, and strategic planning across key business functions. We are seeking a leader who can create a culture of trust, accountability, continuous improvement, and engagement while partnering across the organization to deliver technology solutions that support our mission and long-term success.
About the Role
The Director, IT Applications is responsible for leading the strategy, delivery, support, and ongoing evolution of enterprise applications that support critical business functions. This leader will oversee application performance, roadmap planning, modernization initiatives, operational excellence, and team development while ensuring technology solutions align with organizational priorities and business objectives.
Success in this role requires a leader who can balance strategic thinking with execution, build strong stakeholder partnerships, develop talent, inspire innovation, and drive measurable business results.
Location: Remote
What You'll Do
Technology Leadership & Strategy
- Lead the delivery, maintenance, support, and optimization of critical business applications.
- Serve as the product owner for assigned application platforms, defining strategic priorities, modernization initiatives, and technology roadmaps.
- Balance business priorities, operational stability, innovation, and technical debt reduction.
- Partner with business and IT leaders to identify opportunities that improve efficiency, productivity, and organizational performance.
- Guide technical direction and influence architecture decisions in partnership with technical teams.
- Monitor application health, delivery performance, and remediation efforts to ensure long-term operational success.
Operational Excellence
- Ensure applications meet service level agreements related to availability, incident response, problem resolution, and production support.
- Oversee release planning, production readiness, support operations, and ongoing enhancements.
- Maintain strong standards for security, compliance, controls, and data integrity.
- Proactively identify and mitigate operational, application, and delivery risks.
- Deliver projects and operational commitments on time, within budget, and with high quality.
- Support audits, regulatory inquiries, client reviews, and implementation activities impacting assigned applications.
People & Team Leadership
- Lead, coach, and develop a high-performing team of internal and external technology professionals.
- Foster a culture built on trust, collaboration, inclusion, accountability, and continuous learning.
- Create clear expectations while providing meaningful feedback, recognition, and development opportunities.
- Empower team members through thoughtful delegation, ownership, and career growth opportunities.
- Build leadership capability within the team and support succession planning efforts.
- Encourage innovative thinking, continuous improvement, and data-informed decision-making.
- Build strong partnerships across departments and promote collaboration that drives shared success.
- Model integrity, emotional intelligence, fairness, and sound judgment in leadership and business decisions.
What You'll Bring
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
- 10+ years of experience in IT applications, application support, systems delivery, or a related technology discipline.
- 5+ years of experience leading and developing teams.
- Strong knowledge of enterprise application delivery, support, operations, and service level management.
- Experience with software development lifecycles, release management, production support, and application maintenance.
- Proven ability to build trusted partnerships with business leaders, stakeholders, vendors, and technical teams.
- Experience managing budgets, resources, vendors, operational risk, and delivery governance.
- Strong analytical, problem-solving, communication, and decision-making skills.
Preferred Qualifications
- Experience with DevOps practices and methodologies.
- Experience leading application modernization and technical debt reduction initiatives.
- Product management experience within a complex enterprise environment.
- Experience with incident management, change management, root cause analysis, and operational risk mitigation.
Compensation
Annual Salary Range: $150,000 - $200,000
Actual compensation will be determined based on experience, skills, education, certifications, and business needs.
Why Join Liberty Dental Plan?
At Liberty Dental Plan, we believe our people are our greatest asset. We are committed to creating an environment where employees are supported, empowered, recognized for their contributions, and provided opportunities to grow and develop their careers.
As Director, IT Applications, you will have the opportunity to influence enterprise technology strategy, lead meaningful transformation initiatives, mentor future leaders, and make a measurable impact on organizational success. You'll work alongside talented professionals who are committed to collaboration, innovation, accountability, and delivering exceptional results.
If you're a strategic technology leader who is passionate about developing people, driving innovation, building strong partnerships, and delivering business outcomes, we encourage you to apply today.
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
Our first-class benefits package supports employees and their dependents with:
Competitive pay structure and savings options to help you reach your financial goals.
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.
Remote or hybrid work options available for various positions.
Compensation
In the spirit of pay transparency, the base salary range for this position is $150,000-$200,000 a year, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
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