Endpoint Management

Project Overview

• The Endpoint Management Specialist will be responsible for the comprehensive management of NYPA and Canals' enterprise End-User Computing (EUC) environment, including Azure Virtual Desktop (AVD) infrastructure.
• This role requires deep expertise in Microsoft Endpoint Configuration Manager (ConfigMgr) and Microsoft Intune to ensure secure, compliant, and efficient endpoint operations across the organization.

Job Functions & Responsibilities

Endpoint Lifecycle Management:

• Implement the deployment, configuration, and maintenance of physical and virtual endpoints across the enterprise using Microsoft ConfigMgr and Intune.

Azure Virtual Desktop (AVD):

• Manage and maintain the application stack of NYPA's Azure Virtual Desktop fleet via Microsoft Config Mgr and Intune.

Application Packaging & Deployment:

• Develop, test, and deploy custom application packages and scripts. Automate software installations and updates across the enterprise.

Patch Management & Compliance:

• Ensure timely deployment and testing of OS and third-party application updates.
• Monitor patch compliance and remediate vulnerabilities to maintain a secure endpoint environment.

Policy Enforcement:

• Implement and maintain device compliance policies, configuration baselines, and security standards using Intune and ConfigMgr.

Monitoring & Reporting:

• Generate and analyze reports on endpoint health, software inventory, and compliance status.

Provide actionable insights to IT leadership.

Collaboration & Support:

• Work closely with cybersecurity, infrastructure, and service desk teams to support enterprise IT initiatives and resolve endpoint-related issues.

Skills

• Minimum 7 years of experience managing enterprise-scale endpoint environments.
• Proven expertise in Microsoft Endpoint Configuration Manager (SCCM/ConfigMgr) and Microsoft Intune.
• Hands-on experience with Azure Virtual Desktop (AVD) administration.
• Strong scripting skills (e.g., PowerShell, Batch) for automation and application packaging. Deep understanding of patch management, vulnerability remediation, and compliance frameworks.
• Experience with third-party patching tools and integration with ConfigMgr/Intune.
• Excellent troubleshooting, documentation, and communication skills.

Education & Certifications

• Microsoft certifications (e.g., MD-102, AZ-140, SC-300).
• Experience in regulated or critical infrastructure environments.
• Familiarity with ITIL practices and enterprise change management processes.